Market Leaders in the Industry

Voice of the Customer, Employee Engagement and Market Research Excellence

At Confirmit, we believe that great experiences drive great companies. And it’s our passion to help businesses leverage customer, employee and market feedback to drive the strategic actions necessary for business success. Confirmit’s Voice of the Customer solutions enable companies to capture the insights they need to drive informed change. Our Employee Engagement solutions empower HR professionals to engage employees effectively to improve customer experience and profitability. And our Market Research solutions help MR agencies deliver great insights to their clients.

Core Values

Learn about the values that drive our business and our people.

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Management Team

Find out about the team responsible for the strategic direction and day-to-day operations at Confirmit.

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Media Kit

If you're a member of the media, click here for screen and print resolution logos, speaker photos and biographies, and our company profile.*

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We've been demonstrating market leadership for over 15 years.

Since the first version of the Confirmit platform was developed all those years ago, we've supported the feedback market and Market Research industry by introducing extraordinary innovations time and again. We don't just lead the market—we drive it.

Confirmit Voices™

Confirmit has been at the forefront of the customer experience market since its inception. We help businesses advance from simple surveys to true VoC programs.

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Market Research

Confirmit is the most trusted technology partner for Market Research agencies around the world. We power new ways of delivering value and results to your customers to help them stay ahead.

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Learn about the events we are attending or sponsoring over the coming months. Come along to meet our representatives and learn how Confirmit can help your business, watch our live webinars or view past ones On-Demand.

02 Sep 2015 Singapore, Asia Pacific

Conference: 3rd Annual Customer Experience Management Asia Summit

02 Sep 2015 Sydney, Australia

Conference: 2015 AMSRS Live National Conference

08 Sep 2015 Sydney, Australia

Confirmit Australia Launch Party

10 Sep 2015 New York, NY

Seminar: 2nd Annual Insurance Summit

Awards and Industry Recognition

2015 Customer Experience Vendor Excellence Award
CX Day 2014 Impact Award
2014 TMC Labs Innovation Award from CUSTOMER Magazine
2014 CRM Excellence Award
2014 Customer Magazine CRM Service Leaders
2013 TMC Labs Innovation Award from CUSTOMER Magazine
2013 CRM Excellence Award
2012 Product of the Year Award from CUSTOMER magazine
2012 Customer Magazine Innovation Award
2012 TMC Labs Innovation Award
2012 CRM Excellence Award, Customer Interaction Solutions
2012 Service Leaders Enterprise Feedback Management
Leader in The Forrester Wave™: EFM Vendors, Market Insights Platform Providers, Q3 2011
“Hot” vendor in the 2011 Value Index for Customer Experience Management, Ventana Research
2011 Product of the Year Award, Customer Interaction Solutions
Deloitte Technology Fast 500 EMEA 2011
2010 CRM Excellence Award, Customer Interaction Solutions
Top Ranked Vendor in Hypatia Research’s “Operationalizing Voice of the Customer 2011

What's new at Confirmit?

Keep up to date with what's happening at Confirmit and across the industry by reading our latest articles and press releases.


Press Releases

19 Aug 2015
Customer Growth, Industry Recognition and Acquisition Drive Exceptional First Half for Confirmit
21 Jul 2015
Confirmit Horizons Delivers Deeper Insight and Greater Agility for Market Research, Voice of the Employee and Voice of the Customer Programs
07 Jul 2015
IRM acquisition marks launch of Confirmit Australia
25 Jun 2015
Confirmit Event Series Explores How to Harness the Power of Employees for Voice of the Customer Success