COVID-19: Resource Hub

These are challenging times. Everyone is doing their best to support family, friends, and their communities. Things are changing fast and yesterday’s certainties are today’s unknowns.

The priority is to keep everyone safe and supported, and that means organizations too. We believe that at this time it is more critical than ever to understand your customers and teams. Understanding their needs, their expectations, and how you should respond to them.

Here, you will find resources that we hope will help you make decisions that will make the future a little less uncertain. We will help you answer three key questions;

  • How do I support my teams?
  • How do I support my customers?
  • How do I lead at this time?

Use the resources below to connect with the CX and insights community, get guidance from our experts, and take some steps forward into a future that is uncertain, but still waiting for you.

Connecting the Community

Join a Discussion Group

Connect with your peers
  • Share challenges with other insights professionals
  • Test ideas and learn from others’ experiences
  • Be part of a community and play your part in building the future

Sign Up Now

Watch Webinars

Learn from industry experts
  • Watch on-demand as 7 experts discuss how to support clients & customers in these trying times
  • Learn more about Dapresy knowledge Week including a series of powerful 30 minute learning sessions
  • Register for our upcoming webinars.

Access Online Resources

Follow the link to find resources to get you started

Supporting You in Your Role

Talk to an Expert

Talk through your challenges with our team
  • What’s the right way to capture insights
  • How can you react appropriately & effectively
  • How can you build and maintain trust
Sign Up Now

Access Confirmit Online Training Free

Get creative with your insights program
  • Self-paced, on-demand training materials
  • Get the most from Confirmit Horizons
  • Access from wherever you are working today
Learn More
Contact your Account Manager to get started

Insights Skills to Help you Thrive

Enjoy a focus on something positive
  • Take part in our quiz to uncover your top insight skill
  • Learn new approaches to help you make more impact
  • Discover more about the need for a skills revolution
Learn More

Free Dedicated Solutions

Digital SenseCheck for Website Feedback

Monitor your digital experience real time
  • Free always-on feedback button and pop up survey
  • Dashboards and alerts to drive action
  • Learn how to support your customers right now
Learn More
Contact your Account Manager to get started

Confirmit Genius Text Analytics for COVID-19

Identify and understand feedback on COVID-19
  • Deep insights with pre-created COVID-19 model
  • Tailored to your business
  • Dashboard updates to include new analysis
Learn More
Contact your Account Manager to get started