2014 Confirmit Ace Awards
Confirmit ACE Awards

ACE Award nominations are
now closed!

2015 Confirmit ACE Awards

Achievement in Customer Excellence

Nominations for the 2015 ACE Awards are now closed. To see our full list of winners, click here.

The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer satisfaction. Receiving a Confirmit ACE Award is a distinct honor that demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. The Confirmit ACE Award shows the world your organization's commitment to listening to the Voice of the Customer and driving change across the business.

Confirmit customers may apply for Confirmit ACE Awards for their company, business units, or segments of a business. To be eligible for a 2015 ACE Award, your organization must have run a Voice of the Customer, Employee or Partner program between January 1, 2014 and December 31, 2014 and complete an online application form. Market Research agencies are encouraged to work with their clients to create nominations for outsourced programs run on the Confirmit platform and can use the same application form.

Once you've completed your submission, remember to find out more about our Best Use of Feedback awards which recognize the Best of the Best!

Why Enter the ACE Awards?

ACE Award winners will be acknowledged for their outstanding achievement in customer satisfaction and loyalty with the following: 

  • Award trophy
  • Acknowledgement in Confirmit press release
  • Optional opportunity to issue an announcement press release
  • Use of the 2015 ACE Award logo in media, on company website, in promotional mailings and in annual report
  • Mention of 2015 ACE Award Winners on Confirmit website
  • Case study written about award recipient (optional)
"This award is especially gratifying as it demonstrates everyone in the company can contribute in some way to improving the customer experience. We have used this insight to drive continuous improvements to our business processes, including billing, website self-service experience, quality monitoring program, and automated phone system."

Alan Ciaverelli
Vice President
21st Century Insurance

Past ACE Award winners have leveraged this honor to highlight their dedication to the customer experience with current and potential customers, and to motivate and praise employees with recognition events in celebration of the award.