Chief HR Officer
The Strategic View
Achieving an accurate view of the entire organization’s people measures, like engagement and the drivers of engagement, is a challenge, particularly with teams dispersed around the world. Confirmit is able to help you represent your organization faithfully regardless of how complicated your structures are. You’ll know that you’ll be able to answer key questions for any part of the business.
Regional HR Teams
Customized VoE Surveys Gather Local Insights
Understand the issues that impact the teams in your region by developing local, tactical Voice of the Employee surveys. You have the control to use standardized surveys shared across the company, or to create tactical feedback programs tailored to your area. However you build your program, you can access the level of insight you need and share it with line managers, global leaders, and individual employees.
React to Feedback & Motivate Effectively
As a line manager, you need to ensure that your people have everything they need to do their jobs effectively, efficiently, and independently. Confirmit enables you to not only get a clear view of the levels of engagement in your team, but also to drill down to understand where your employees need more. Empower your teams by enabling them to provide feedback at key events in their time with you, and act fast to keep your people on track and on board.
Customer Experience Teams
Address Customer Frustrations To Increase Sales
Employees have insight into much more than their own experiences. Use the Voice of the Customer through the Employee to empower your teams to report back on the customer experience. This can capture a deeper level of insight into the root causes of customer issues, and identify what prevented a contact from becoming a customer.