Our value-added services ensure successful implementation of Confirmit's software solutions so you can maximize your Return on Investment and drive your business forward. Whether it’s learning to use our solutions yourself, asking questions from our dedicated support team, or working in partnership with our consultants, we’ve got the people you need to succeed.
Our teams of consultants can assist you in all aspects of your Confirmit implementation and program support to ensure your projects deliver the best results. Services include:
Support for advanced projects or during busy periods, including questionnaire preparation, programming, project and respondent administration, HTML programming, report building, and more
Our experienced Program Management team will support you by delivering a structured framework for your implementation, so you can stay on track and maintain best practices
Training designed to meet your company's specific needs
Support for upgrades, configuration issues, and systems integration
Dedicated support for our On-Premise (server) customers when upgrading to newer versions of the Confirmit platform.
Our dedicated support center puts you in control of all your support needs, so you can contact us whenever you need assistance with Confirmit. You will be given access to the Confirmit Extranet which contains manuals, videos, and other documentation that will guide you every step of the way!
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