Diving Deeper & Predicting the Future: CX Analytics Explained


holly demuro

holly demuro

Author Bio


Author Bio

Wouldn’t it be lovely if your business had a crystal ball that would tell you what the future holds and how to improve it? With that information, you could plan the most effective steps to drive revenue or beat out the competition.

Unfortunately, there are no crystal balls in business. But that doesn’t mean businesses can’t make well-informed, proactive decisions based on more data-centric predictions. Analytics are a data-driven, statistically sound way for businesses to identify areas for improvement, predict the future, and identify the best actions to push your business forward.

In this webinar, Confirmit's Holly DeMuro, Product Marketing Director and Tim Barker, Director of Customer Experience Consulting teamed up to demystify CX Analytics at every level.

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