Winning a Confirmit ACE Award - Bupa Global

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Confirmit Team

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Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 

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In this video, James Elliott, Bupa Global talks about winning a 2018 Confirmit ACE (Achievement in Customer Excellence Award) Award. He highlights the importance of Voice of the Customer to the company, and talks about why being recognized as a Customer Experience leader was a powerful motivator to his team. 

The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer experience.

Businesses who receive a Confirmit ACE award are honored for their rigorous application of Customer Experience best practices and their outstanding performance as measured by those practices. The award shows the world your organization's commitment to listening to the Voice of the Customer and driving change that will deliver a world-class customer experience.

Confirmit customers may apply for Confirmit ACE Awards for their Voice of the Customer, Customer Experience and Insights programs. We encourage Market Research agencies to work with their clients to create nominations for outsourced programs run on Confirmit solutions.

Confirmit ACE Awards

If you'd like to learn more about UL's Voice of the Customer program, check out the 2019 ACE Awards Winners' Showcase book. You'll find best practices from the world's leading CX professionals, as well as inspiration to take your experience managements initiatives to the next level. 

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