Confirmit Website Intercept


Confirmit Team

Confirmit Team

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Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

What is Confirmit Website Intercept?

Your website is a powerful force representing your brand, driving sales, and engaging customers. But did you know it can do a whole lot more? Your website is also a great place to collect feedback from your customers and prospects. Confirmit Website Intercept helps you turn your website traffic into real-time insights.

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With Confirmit you are able to design powerful, engaging surveys and deploy them through a wide variety of channels, including your website. Confirmit Website Intercept helps you turn your website traffic into real-time insights. With Confirmit, unobtrusive and highly-targeted pop-up surveys can be displayed according to your requirements, encouraging visitors to provide feedback, such as

  • Website usability
  • Transaction satisfaction
  • Website exit survey
  • Website cart survey
  • Messaging and campaign feedback
  • Overall customer satisfaction

What can I do with Confirmit Website Intercept?

Confirmit Website Intercept provides a variety of features to help you easily collect actionable feedback in real time. You can:

  • Leverage a wide variety of question types and features
  • Easily manage your Website Intercept surveys
  • Target survey recipients
  • Automatically collect contextual information
  • Create an omni-channel feedback experience:
  • Gain a holistic view of the customer
  • Enjoy powerful reporting and take action fast;

What are the benefits of using Confirmit Website Intercept?

Confirmit’s Website Intercept technology is flexible, allowing you to leverage a wide variety of survey types and features so you can engage the maximum number of respondents with ease. These are some of the benefits of using Confimit’s website intercept:

  • Show your website visitors that you care about their feedback in a way that is consistent with your brand image
  • Collect rich, real-time feedback while reducing your reliance on web developers and other departments in your organization
  • Accurately profile your website visitors and learn how you can improve their experience to drive your business forward
  • Uncover insights and customer concerns in real time so you can take immediate action to ensure your survey results are more than just measurements
  • Easily combine your website feedback with the feedback you’ve collected from other channels, such as email and telephone, to support your omni-channel strategy
  • Integrate data from other business systems, such as your CRM or financial systems, to benefit from a holistic view of your customer experience.

Confirmit Website Intercept helps you turn your website traffic into real-time insights. With Confirmit, unobtrusive and highly-targeted pop-up surveys can be displayed according to your requirements, encouraging visitors to provide feedback. Download the fact sheet to learn more.

 

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