What is Confirmit Website Intercept?
Your website is a powerful force representing your brand, driving sales, and engaging customers. But did you know it can do a whole lot more? Your website is also a great place to collect feedback from your customers and prospects. Confirmit Website Intercept helps you turn your website traffic into real-time insights.
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With Confirmit you are able to design powerful, engaging surveys and deploy them through a wide variety of channels, including your website. Confirmit Website Intercept helps you turn your website traffic into real-time insights. With Confirmit, unobtrusive and highly-targeted pop-up surveys can be displayed according to your requirements, encouraging visitors to provide feedback, such as
- Website usability
- Transaction satisfaction
- Website exit survey
- Website cart survey
- Messaging and campaign feedback
- Overall customer satisfaction
What can I do with Confirmit Website Intercept?
Confirmit Website Intercept provides a variety of features to help you easily collect actionable feedback in real time. You can:
- Leverage a wide variety of question types and features
- Easily manage your Website Intercept surveys
- Target survey recipients
- Automatically collect contextual information
- Create an omni-channel feedback experience:
- Gain a holistic view of the customer
- Enjoy powerful reporting and take action fast;
What are the benefits of using Confirmit Website Intercept?
Confirmit’s Website Intercept technology is flexible, allowing you to leverage a wide variety of survey types and features so you can engage the maximum number of respondents with ease. These are some of the benefits of using Confimit’s website intercept:
- Show your website visitors that you care about their feedback in a way that is consistent with your brand image
- Collect rich, real-time feedback while reducing your reliance on web developers and other departments in your organization
- Accurately profile your website visitors and learn how you can improve their experience to drive your business forward
- Uncover insights and customer concerns in real time so you can take immediate action to ensure your survey results are more than just measurements
- Easily combine your website feedback with the feedback you’ve collected from other channels, such as email and telephone, to support your omni-channel strategy
- Integrate data from other business systems, such as your CRM or financial systems, to benefit from a holistic view of your customer experience.
Confirmit Website Intercept helps you turn your website traffic into real-time insights. With Confirmit, unobtrusive and highly-targeted pop-up surveys can be displayed according to your requirements, encouraging visitors to provide feedback. Download the fact sheet to learn more.