What is Confirmit Active Dashboards?


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

What can Confirmit Active Dashboards do for my Business?

With Confirmit Active Dashboards, employees across your business can gain key insights from your Voice of the Customer programs at a glance – from executives to front-line employees. Highly visual reports and configurable widgets can help pinpoint the key drivers of customer satisfaction and highlight areas for improving customer experience.

Additional benefits include the ability to: 

  • Motivate and reward employees by sending them relevant, timely customer feedback and performance data
  • Determine who can access which data
  • Automatically accommodate organizational changes in companies with regular structural modifications
  • Easily drill down to individual responses to fully understand the context in which feedback was given
  • Optimize real-time reporting for each user and let them use Excel® for further analysis or place charts into PowerPoint®

What are the Key Features in Confirmit Active Dashboards?

Confirmit Active Dashboards offers a wide range of features including:

  • Out-of-the-box, configurable widgets including Key Trends, Key Drivers and KPIs
  • Wide variety of metrics including NPS®, Mean, Top/Bottom box
  • OneTouch filters and drill down to multiple and individual responses
  • Survey-based hierarchies, based on background variables and questions
  • Role-based reporting
  • Export to Excel or PDF

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