Voice of the Cursed: How to scare off your customers this Halloween!


Carolyn Hall

Carolyn Hall

Author Bio

An established member of the Confirmit team, Carolyn plays an integral role in promoting Confirmit’s world leading solutions for Voice of the Customer, Voice of the Employee, and Market Research programmes to its global customer base. Confirmit is dedicated to ensuring that its solutions deliver business change and value and Carolyn is instrumental in sharing best practice and thought leadership with customers, partners and the analyst community.


Author Bio

Halloween is a time when the spookiest, scariest ghouls come out to play. While we hide behind the couch waiting for them to go away, we’ve been considering some of the terrifying Customer Experience horrors we’ve heard about over the years.

If you want your CX program to drive value and business change… and you have the stomach for it, take a look at the evil that lurks below and make sure you do the exact opposite for fear of terrifying your customers and driving them into the abyss forever!

Today, forget Voice of the Customer – click download for the Voice of the Cursed!

Download Now

 

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