Confirmit ACE Awards: Judgement Day


Carolyn Hall

Carolyn Hall

Author Bio

An established member of the Confirmit team, Carolyn plays an integral role in promoting Confirmit’s world leading solutions for Voice of the Customer, Voice of the Employee, and Market Research programmes to its global customer base. Confirmit is dedicated to ensuring that its solutions deliver business change and value and Carolyn is instrumental in sharing best practice and thought leadership with customers, partners and the analyst community.


Author Bio

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The submissions for the Confirmit ACE Awards came flooding in this year! It’s been a record year for the number of submissions received and we’re delighted with how passionate customers have been about working on them. I’ve had chats with customer experience teams in the US, UK, Norway, Spain and beyond to provide tips and guidance on submissions and what’s clear is that people are really keen to share their successes with the world.

The entries have all been through an initial review process and now our Voice of the Customer specialists are strapping on their best judging boots and preparing to dig into the pile. During the first phase of the judging process, it became very clear that the standard of submissions this year is higher than ever before. This is fabulous, of course, but certainly means that the judges have their work cut out for them in identifying the winners.

Once again this year, we will not only have winners in each category, but will be highlighting the “best of the best” with our Judges’ Choice awards. There will only be a handful of these across all six categories and they’ll be hand-selected by the judging team as the organizations who are really at the leading edge of delivering business change through their VoC programs.

If you entered the awards, you’ll be hearing from us by April 27th, so keep checking your inbox for news! For the wider world, we’ll be sharing the full list of winners in mid-May. It’s one of the highlights of the year at Confirmit as it’s a wonderful opportunity to celebrate the successes our customers have achieved and recognize them for all the work they’ve done throughout the year.

Being a CX professional is a tough job, balancing many different teams and demands, trying to break down silos and deliver real business results. Usually in a small team with a less-that-inexhaustible budget. The ACE awards are all about helping those professionals and their teams to get the recognition and support they deserve.

Watch this space. We’ll have results soon and we’ll be bringing you stories from the winners throughout the year. In the meantime, why not have a flick through our 2016 ACE Awards Winners’ Showcase to whet your appetite?

 

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