The Truth about Mobile

Holly Carter

Holly Carter

Author Bio

Author Bio

Confirmit's technology provides respondents with convenient mobile solutions to submit their feedback.

So, the other day I heard the craziest rumor ever and I have to talk to you about it! This is a little gossipy and I don’t want to call anyone out, so the person who said this shall remain nameless. But… someone said to me “Yeah, Confirmit sounds great but I’ve heard they don’t do mobile”.

WHAT!?! Now, that’s just crazy talk! Confirmit lives and breathes mobile.

Seriously, think about this… What was the very first thing you did this morning? Think back to the moments before your morning coffee and maybe before you even got out of bed. Don’t remember? Perhaps this will help. For many of us, 50% of smartphone owners to be exact, the very first thing we do every morning, is grab our smartphone. And it doesn’t stop there. The average person then proceeds to check their mobile device at least 46 times per day. Do you really think we’ve forgotten about mobile?

Now, I am going to keep this whole rumor thing secret from our mobile development team. They’d be devastated if they knew someone said such a thing. But, I will set the record straight. Our mobile offering is truly comprehensive. Confirmit makes all of the most important aspects of the platform accessible from mobile devices to help you increase response rates and drive employee productivity.

First, our technology provides respondents with convenient mobile options to submit their feedback. Obviously, this is imperative to driving increased response rates. Here’s what you need to know:

  1. Survey Design: All of Confirmit customers have access to responsive design surveys. Responsive design means that the Confirmit automatically detects the device the respondent is using and by the magic of technology, the survey reconfigures itself to fit any device – a smartphone, a tablet, or a PC.
  2. Survey Delivery: In addition to the survey itself, we need to ensure the respondent can get to the survey on their mobile. That’s why Confirmit makes it easy to send invitations or launch a survey via email, text message, Facebook Messenger, or QR codes. Perhaps more importantly, we have solutions for mobile apps too. You can choose to launch our surveys in your app using our mobile SDK or you using one of Confirmit’s completely brandable feedback apps, like AskMe.

But that’s not all. We don’t stop with consumer/respondent facing apps. We have mobile solutions that are guaranteed to enhance your staff’s productivity from conducting field research to reviewing dashboards to taking action on negative feedback on-the-go, like these:

  • Confirmit CAPI (Computer Assisted Personal Interviewing) is a module of Confirmit that makes face-to-face or field interviewing and reporting easy on any mobile device.
  • Confirmit AskMe is a mobile survey app that not only serves for consumer-facing projects, it is also an excellent solution to help you solve business problems, streamline employees’ workflows, and make it easy for employees to provide feedback.
  • Confirmit Go lets you surface your most important insights via dashboards, share them with your colleagues and take action, all from your mobile phone.

Now, I hope I’ve succeeded in clarifying and put this silly rumor to bed. Confirmit’s mobile offering is quite comprehensive, with solutions for your respondents and your employees! If you weren’t aware of any of these options, and perhaps you’d like to take advantage of them – just give us a call. We’d be glad to help you benefit from these awesome mobile solutions.