Reporting Ebook


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

Confirmit Horizons Reporting Suite: Dashboard Reporting Software for Survey Analysis

Confirmit helps businesses operationalize feedback to drive organizational change using the world’s most secure, reliable, and scalable solutions for Voice of the Customer, Voice of the Employee, and Market Research programs. Confirmit’s solutions enable companies to run feedback and research programs that increase revenue, reduce costs, and promote culture change.

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Confirmit’s comprehensive reporting suite include:

Confirmit SmartHub™

Confirmit SmartHub helps corporations and marker researchers alike achieve a richer view of customers and markets by bringing in different types of data alongside survey data. This allows you to analyze all data together, which provides context for, and adds depth to, all your customer and market feedback, helping you to make smarter and faster decisions that drive business forward.

Instant Analytics™

Confirmit Instant Analytics provides an out-of-the-box solution for analyzing survey performance and results. With no set-up time and the perfect amount of control over user access, it provides interactive, real-time reports that empower users to monitor survey progress and perform data analysis. All of this helps you make smarter business decisions faster.

Discovery Analytics

Confirmit Discovery Analytics provides analysts with an out-of-the-box, easy-to-use tool to perform guided exploratory analysis and visualization on Voice of the Customer, Voice of the Employee, and Market Research data. With Discovery Analytics organizations are easily able to dive more deeply into their data to uncover insights that otherwise would have remained hidden.

Active Dashboards™

If easy, highly visual dashboards are your thing, it doesn’t get much better than Confirmit Active Dashboards! This out-of-the box, yet configurable solution facilitates role-based data visualizations of trends, KPIs, scorecards, key drivers, and much more.

Confirmit Reportal

Confirmit Reportal is no ordinary reporting platform. The beauty of Reportal is its immense flexibility as a wholly customizable reporting, dashboarding, and portal development platform. With Reportal you can create fully tailored reports that deliver deeper levels of detail and insight, dependent on your individual requirements.

Action Management

Confirmit Action Management watches your survey results for you, assigns issues and appropriate actions to the correct department or individual, and allows you to report on the company’s caseload and ROI – so you can turn an unhappy customer into a happy one and track the costs and benefits of doing so. Action Management provides businesses with configurable workflows and automated escalation processes which are highly configurable to meet all business needs. As a result, you can ensure your survey results are more than just measurements and are used to take positive action in potentially negative customer situations.

Check out the Confirmit Horizons Reporting Suite eBook to learn how our reporting capabilities can help you :

  • Realize excellent ROI from your feedback and research efforts
  • Reduce the time, cost, and complexity associated with survey and feedback analysis
  • Break down the data silos that prevent your organization from achieving results
  • Deliver business insight faster, directly to those who need it
  • Gain complete control over all your reporting and analysis processes
  • Engage more people across your business
  • Keep your survey data safe
  • Drive immediate corrective actions based on the insights uncovered
 

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