Forrester Report: Customer Obsession Is An Employee Engagement Strategy, Too


Forrester

Forrester

Author Bio


Author Bio

Delivering a superior customer experience depends on employees across the organization playing their part, which only happens when they’re engaged with their work. This report explores some good news for CX professionals: Challenging employees to deliver better CX builds stronger engagement among employees.

Download Forrester Research, Inc.'s report titled "Customer Obsession Is An Employee Engagement Strategy, Too" (February 2016), now at no cost.

 

 

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