Consulting Overview


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

Guidance and Support for Your CX Program

Establishing and growing a mature Customer Experience (CX) program is not easy. Many companies’ CX programs struggle due to lack of executive support, incomplete CX strategies, stumbles in execution, and a lack of effective action planning. With many companies providing generalized advice, CX professionals must wade through conflicting “best practice” information to identify the right steps for their company’s unique situation.

What is Confirmit Business Health?

Confirmit Business Health is a powerful, organization-wide CX framework designed to drive Richer Insights, Smarter Decisions, and Faster Actions through improved accountability and empowered staff at all levels of the organization. With Confirmit Business Health, staff members are able to quickly see what’s working and what’s
not and take immediate corrective action.

For managers and executives, Confirmit’s Business Health provides optimal transparency across all areas of your customer experience program so you never have to wonder if your CX program is working. Best of all, with this level of transparency, your team can pivot or make adjustments quickly to improve your customer experience.

Confirmit provides businesses with a variety of area-specific configurable solutions that include data integrations, surveys, dashboards and action workflows to empower every member of your team with insight and the ability to take action on the customer experience within their area of the business.