Closed Loop Alerting


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

Listening to the Voice of the Customer Is Not Enough

  • How can feedback help to you streamline processes and increase efficiences?
  • Plan how to differentiate your business based on quality of service.
  • Discover how to effectively up-sell and cross-sell to your customers.

The longer you wait to respond to customer feedback, the greater the chance that it’s too late. Closed-loop alerting turns customer feedback into a mechanism that enables your sales force, streamlines your processes and reduces your costs.

Customer service is a crucial battleground with many consumers willing to pay a premium for outstanding service. Use feedback to understand the customer experiences you provide—from the customers’ point of view.
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