Genius Sentiment Analysis Fact Sheet


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

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Confirmit Genius™ incorporates Text Analytics and Social Analytics, and enables you to find the nuggets of insight that will give you a competitive edge. It integrates with Confirmit Horizons™, our flexible, multi-channel solution for Customer Experience, Employee Engagement and Market Research programs. Confirmit Genius employs state-of-the-art statistical analysis techniques for analyzing items of text (such as survey verbatims, social media posts, etc.) to determine the sentiment by category for each item of text.

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