ORIMA Research: Collecting insights from people in some of the most remote locations in Australia


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

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Public sector research specialist Orima Research has assessed and reported on some of the most high-profile and important government projects of the past decade.

Evaluating the effects of a government program in remote Australia has its own unique challenges for even the most experienced field researchers. The company was commissioned to undertake a project with the aim of collecting information about the experiences of participants in a high-profile government trial aimed at finding an effective tool to aid disadvantaged communities.

In this case study, you’ll learn how Orima harnessed Confirmit’s CAPI solution to run a project in these challenging conditions. This includes:

  • The end-to-end management of every step of the survey lifecycle, from survey creation and deployment, to online reporting, analysis and alerting.
  • The role of Confirmit Instant Analytics in providing additional out-of-the-box support for analyzing survey results and performance
  • The automatic uploading of data to the central platform and synchronizing when internet connection was available.
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