Increasing Response Rates through Seamless Online and Offline Mobile Experiences


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

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Mobile has moved beyond its designation as a complementary survey channel, to a full-blown catalyst for Market Research business transformation.  

Getting maximum participation in your surveys is harder than ever, and customers, employees and participants want to take part when and where it suits them. The latest trend in Market Research is to increase response rates by combining online with offline mobile app research using a single survey.

In this webinar, Miguel Ramos, Subject Matter Expert, and Sean Conry, Senior Sales & Alliance Director, discussed the following topics:

  • Value of offering a seamless online and offline survey experience
  • Contextual insights that this approach can provide to research methodologies
  • Use cases for Market Research, Voice of the Customer and Voice of the Employee
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