BMG Research Putting Innovation at the Heart of Social Research


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

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Leading provider of specialist social research services, UK company BMG Research has spent 20 years working with the social public sector and commercial private sector to uncover the types of social services that people need. In order to gather valuable insight from often hard-to-reach individuals and groups, BMG Research has long understood that constant innovation, both in terms of research methods and technology, is essential.

The case study explains how BMG Research has used Confirmit to:

  • Carry out CATI studies, by integrating with a leading predictive dialer
  • Retain its own trained and managed field force which completes CAPI studies across the UK
  • Combine these CATI and CAPI studies with web surveys, and increasingly with mobile studies via Confirmit’s SODA mobile app
  • Give customers the ability to manipulate data themselves, using Confirmit Reportal.
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