SmartHub MR Fact Sheet


Confirmit Team

Confirmit Team

Author Bio

Confirmit’s dedicated teams work to deliver world-leading customer experience, Voice of the Employee and Market Research solutions. 


Author Bio

Confirmit's combined survey dashboard for reporting and analytics

Confirmit SmartHub enables you to easily capture, analyse and manage feedback from all your research projects in real-time within a single, intelligent database. For the first time, you can easily capture and map all data from each of your customer’s touchpoints into an intelligent repository. By moving beyond survey results and adding other business data such as call centre interactions, social media and past-purchase information, you can generate new insights and suggest tactical and strategic actions to drive business performance improvements for your customers.

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What can Confirmit SmartHub do for my Business?
Confirmit SmartHub delivers a richer view of respondents and markets by placing different types of data alongside survey data. This allows you to speed up the data management and analysis process as well as to provide context for, and add depth to, the insights you provide to your clients.
 

Confirmit SmartHub Key Features

Confirmit SmartHub is a feature-rich, intelligent data repository. 
The ability to combine multiple data sources into a single database, allowing you to: 
  • Map and link sources together 
  • Perform analysis on the data 
  • Perform near real-time synchronization of new and updated data 
  • Import and monitor external data to SmartHub™ 
  • Ease the setup, administration and monitoring of data sources 
  • Monitoring of contacts across different data sources, in a centralize database 
  • Control of email frequency with Contact Frequency Rules.
Download the factsheet to learn more about Confirmit SmartHub for Market Research

 

 


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