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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Confirmit Team
By Confirmit Team
12/03/2020

Discover how Comscore sped up the processing and delivery of Comscore data, while also allowing clients and internal analysts to do their own data deep diving.

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Confirmit Team
By Confirmit Team
12/03/2020

The Voice of the Customer has never been more important to businesses who need to understand their customers’ needs and experiences to succeed. And we believe, that means that choosing the right Voice of the Customer vendor is a significant decision.

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Confirmit Team
By Confirmit Team
11/30/2020

Learn how CSBA uses Confirmit's Dapresy technology for its benchmarking programs and how it works closer with clients to achieve success..

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Confirmit Team
By Confirmit Team
11/30/2020

At the onset of COVID-19, MDRG quickly developed a dashboard using Dapresy to track consumer behavior, thoughts, and feelings on a weekly basis.

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Confirmit Team
By Confirmit Team
11/27/2020

Your business does not operate in a vacuum, and the ultimate judge of performance is the customer, who increasingly does not separate your product from the overall experience. But you knew that already. What can you do about it?

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Confirmit Team
By Confirmit Team
11/27/2020

How do your customers derive value? Let’s put it a simpler way; do your customers get what they need from you?

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Confirmit Team
By Confirmit Team
11/27/2020

This report can help CX pros create a business case that will resonate with executives — even those who have previously passed on CX because they see it only as a "nice to have."

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Confirmit Team
By Confirmit Team
11/23/2020

Userneeds, a Nordic Market Research firm enabling organizations to uncover key insights from niche markets, is an expert at building cutting-edge solutions to solve their client’s biggest challenges. Join our fireside chat.

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Confirmit Team
By Confirmit Team
11/19/2020

Join us to learn why CX and Marketing are better together and how that will create benefits across your company. 

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Confirmit Team
By Confirmit Team
11/17/2020

The 2020 ACE Award Winners’ Showcase celebrates companies for whom the customer and employee experience have become integral to their success, delivering better business outcomes; increased revenue, reduced costs, and company-wide culture change.

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