I don’t know about you, but in my experience the networking at events are often pretty awkward. That was not the case at last week’s Confirmit Customer Experience Summit in London last week.
I've just passed two months here at Confirmit and I'm acutely aware that I can no longer speak about my tenure by number of weeks, which also means I'm close to no longer being considered "new"!
The second annual Confirmit AIR awards are now open. We had a great response to the inaugural program last year, with some exceptional Market Research and corporate research winners.
With another B2B Summit behind us, this year’s event brought some of the best CX Rock Stars together and taught everyone in the room a very important lesson...There must be a pony!
Confirmit's Kimmo Parkki discusses barriers that HR need to overcome before investing in technology and how those barriers impact the idea of Continuous Listening.
This past week brought yet another one of our regional events, this time in Minneapolis, where we were able to bring together CX professionals from a variety of organizations and industries to learn from each other.
Confirmit's Digital Feedback Solution helps you collect website exit intent feedback from your visitors. A survey appears on the screen when exit intent is detected, catching the visitor’s attention, and collecting the feedback from your customers.
Confirmit Digital Feedback helps you turn your website traffic into real-time insights. With Confirmit, unobtrusive and highly-targeted intercept surveys can be displayed according to your requirements, encouraging visitors to provide feedback.
In this webinar, Confirmit’s Holly Carter, Product Marketing Director and Paul Quinn, Senior Director, Product Management will discuss a variety of ways companies can maximize the depth and quality of data and consumer feedback leveraging both pure digital and merged digital/physical channels
The Age of the Customer. Customer Obsession. Customer Centricity. Whatever you want to call it, we know that this day and age companies must deliver experiences that truly meet customers’ ever-increasing expectations.