CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Confirmit Team
By Confirmit Team
02/27/2019

No company aiming for significant growth in the US can ignore the Hispanic market in their research. For most companies, research means reliable sample – in this case, Spanish speaking sample. Culturati Research identified this need and dedicated resources to building a best-in-class Hispanic panel.

To succeed, this Market Research business needed a technology partner who could deliver a more flexible, robust and sophisticated research platform. An in-depth review of the available options led Culturati to Confirmit.

Read More

Confirmit Team
By Confirmit Team
02/27/2019

Are you surprised that your CX program is not delivering the results you are expecting? Is it struggling to drive sustainable change? Despite the comprehensive feedback your program has collected. Despite the advanced analytics identifying the key drivers and priorities for action. Despite the provision of dashboards, reports and alerts communicating the need for change, why do our programs struggle to continue to deliver true business results, particularly after the first flush of ‘‘low hanging fruit’’? If this sounds familiar you are not alone.

Read More

Carolyn Hall
By Carolyn Hall
02/26/2019

Ready to enter the ACE Awards but still have a few questions? You’ve come to the right place. Find out about the process, a few changes we’ve made this year, and a couple of tips to ensure you impress the judges. 

Read More

Confirmit Team
By Confirmit Team
02/22/2019

These leadership quotes will help inspire you and your managers to become great leaders. They’ve certainly inspired us! 

Read More

Carolyn Hall
By Carolyn Hall
02/21/2019

You may already know this, but the ACE Awards have been running for over a decade. As you might imagine, the quality and content of the submissions has changed dramatically – particularly over the past few years.

Read More

Beth Magee
By Beth Magee
02/19/2019

On a recent business trip, after a long day, I decided to get a glass of wine to bring back to my room while catching up on emails. The good news is that the hotel had a store to purchase such essentials. The bad news was that they only offer bottles of wine that require a corkscrew… Let the fun begin!

Read More

Phil Durand
By Phil Durand
02/14/2019

Now I know it’s all de rigueur in certain circles to bash Apple for any number of reasons, but please be assured this is not one of those moments.

Read More

Shelly Chandler
By Shelly Chandler
02/12/2019

Having just returned from the first Rutgers CX Certification Program in New Brunswick, NJ, I have to say…I’m impressed. While I attended as an advisory board member, I was able to sit in on the second day of the four-day, on-site event.

Read More

Confirmit Team
By Confirmit Team
02/10/2019

One of the biggest challenges in research today continues to be engaging the youth market - whether that’s generation Z or their slightly older millennial counterparts.

Read More

Carolyn Hall
By Carolyn Hall
02/08/2019

The time has come! The 2019 Confirmit ACE Awards are open and the judges are looking forward to cracking on with reviewing some submissions. 

Read More

  PREVIOUS  |  PAGE OF 76  |  NEXT  

Subscribe to Our Newsletter