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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Confirmit Team
By Confirmit Team
05/13/2020

If you’re not analyzing your customer speech and text, you’re getting an incomplete picture which could be misleading your decisions. 

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Confirmit Team
By Confirmit Team
05/06/2020

Join us to explore how you can understand the issues that cause roadblocks, pre-empt objections and speak the language of the wider business to gain buy-in and seek suitable alternatives.

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Howard L. Lax, PhD
By Howard L. Lax, PhD
05/01/2020
Companies are scrambling like mad trying to figure out what to do with their two most important assets – customers and employees – in the face of the twin health and economic crises brought on by the COVID-19 pandemic.
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Holly Carter
By Holly Carter
04/30/2020
We knew the digital transformation was happening, but I don’t think anyone knew there would come a time when digital would become as important as it is right now.
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Confirmit Team
By Confirmit Team
04/21/2020

Join Confirmit and DecisionWise in a discussion about how you can quickly put in place a flexible, tailored program to keep the flow of information moving through your organization.  

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Holly Carter and Wale Omiyale
By Holly Carter and Wale Omiyale
04/20/2020
The global raise of COVID-19 has many businesses struggling and confused on what steps to take to minimize the economic impact. Market Researchers need to think about the pros and cons of continuing surveys at this time.
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Holly Carter
By Holly Carter
04/17/2020
This pandemic, the stay-at-home orders, and social distancing … It can be maddening. We’re social creatures. We’re all doing our best, but this is hard and I think our teams are suffering.
 
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Confirmit Team
By Confirmit Team
04/17/2020
In challenging times, the role of customer experience and insight becomes more important than ever. Businesses need to understand the needs of both customers and employees in order to react effectively. Trust is as the heart of the customer relationship and CX and insight teams must build that trust.
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Confirmit Team
By Confirmit Team
04/09/2020

Join Confirmit and DecisionWise in a discussion about how you can quickly put in place a flexible, tailored program to keep the flow of information moving through your organization.

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Confirmit Team
By Confirmit Team
04/07/2020

Learn how Customer Success and Customer Experience teams can work in perfect harmony to drive positive business outcomes and increase ROI. 

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