CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Noel Hamill
By Noel Hamill
07/27/2021

Confirmit was among the select companies that Forrester invited to participate in Forrester Wave™: Customer Feedback Management Platforms, Q2 2021 evaluation

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Chris Brown
By Chris Brown
07/09/2021

7 years ago, I was lucky enough to have the opportunity to speak at the SE Asia CX Summit in Singapore. During the 2-day event one of the recurring themes from nearly all speakers was the inability of CX program to clearly show a return on investment.

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ACE Awards Team
By ACE Awards Team
06/15/2021

The Confirmit ACE (Achievement in Customer Excellence) Awards program celebrates outstanding achievement in customer and employee experience. Receiving a Confirmit ACE Award demonstrates an organization’s rigorous application of Customer Experience best practices, and its outstanding performance as measured by those processes.

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Confirmit Team
By Confirmit Team
05/31/2021

Join Forsta’s Torbjörn Andersson, Managing Director Quantitative Business, and Alexander Skorka, Vice President Visual Analytics Strategy, as they discuss the importance of visual stories within market research today and offer practical advice on building data stories, showing how to make it a reality though an interactive dashboard.

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Confirmit Team
By Confirmit Team
05/27/2021

In this session, Scott Woodward, Research Manager at KS&R, will describe how he leverages Confirmit’s innovative end-to-end solutions to support the firm’s growth and produce deeper insights, faster than ever before. Scott will share how Confirmit’s flexibility and comprehensive offering has brought success for KS&R and its clients.

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Confirmit Team
By Confirmit Team
05/11/2021

Finally, we’ve reached the last letter of SEED – “D.” For those who are just joining us, The SEED approach is a series of challenges (you have tasks to complete!) that leads you to create a guide to building your own data visualization strategy.

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Confirmit Team
By Confirmit Team
04/30/2021

In weeks gone by, we introduce you to SEED – a structured approach to implementing game-changing data visualization and storytelling in Market Research. Over a few weeks, our 4-part blog series explains the end-to-end approach.

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Confirmit Team
By Confirmit Team
04/20/2021

Ah, springtime! The warmer weather, sunshine, blooming flowers. It is the perfect time to break out of your comfort zone and explore – your data, that is! As you may remember from the last blog post, we introduced you to SEED – a structured approach to implementing game-changing data visualization and storytelling in Market Research.

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Confirmit Team
By Confirmit Team
04/12/2021

Easily Integrate Data Sources to Create Actionable, Visualized Stories

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Confirmit Team
By Confirmit Team
04/01/2021

It’s spring in the northern hemisphere. This time of year represents more than just warmer weather. It represents new life and new beginnings. Now, let’s consider your business for a moment. Are your profits growing like the spring flowers? Are new opportunities emerging from hibernation?

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