CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Confirmit Team
By Confirmit Team
05/31/2021

Join Forsta’s Torbjörn Andersson, Managing Director Quantitative Business, and Alexander Skorka, Vice President Visual Analytics Strategy, as they discuss the importance of visual stories within market research today and offer practical advice on building data stories, showing how to make it a reality though an interactive dashboard.

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Confirmit Team
By Confirmit Team
05/27/2021

In this session, Scott Woodward, Research Manager at KS&R, will describe how he leverages Confirmit’s innovative end-to-end solutions to support the firm’s growth and produce deeper insights, faster than ever before. Scott will share how Confirmit’s flexibility and comprehensive offering has brought success for KS&R and its clients.

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Confirmit Team
By Confirmit Team
02/25/2021

Improving the customer experience has been the focus of CX professionals since, well, forever. And it’s a great goal…but research shows that customer experiences aren’t getting any better. Join Confirmit experts and guest speaker Maxie Schmidt, PhD, Principal Analyst, CX, from Forrester.

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Confirmit Team
By Confirmit Team
02/11/2021

Bringing an entire organization along on the journey to great customer experiences is a CX professional’s dream – but it’s not easy. For Computacenter, though, that dream is becoming a reality. Join Donna Kempster of Computacenter and Confirmit’s Phil Durand to find out how.

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Confirmit Team
By Confirmit Team
12/15/2020

Discover how customer expectations have changed in the face of the pandemic and find practical examples of what CX leaders are doing to adapt to their customers’ evolving needs.

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Confirmit Team
By Confirmit Team
12/07/2020

In its quest for efficiency and speed, Userneeds has used Confirmit to develop a unique approach that puts clients in the driver’s seat of their studies.

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Confirmit Team
By Confirmit Team
11/30/2020

At the onset of COVID-19, MDRG quickly developed a dashboard using Dapresy to track consumer behavior, thoughts, and feelings on a weekly basis.

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Confirmit Team
By Confirmit Team
11/23/2020

Userneeds, a Nordic Market Research firm enabling organizations to uncover key insights from niche markets, is an expert at building cutting-edge solutions to solve their client’s biggest challenges. Join our fireside chat.

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Confirmit Team
By Confirmit Team
11/19/2020

Join us to learn why CX and Marketing are better together and how that will create benefits across your company. 

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Confirmit Team
By Confirmit Team
11/16/2020

With the aim of measuring and improving pharma companies’ performance, Optigage developed a multichannel index that tracks channel reach, engagement, as well as message recall and differentiation. Join our webinar to learn more about the tool delivered via the Dapresy platform.

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