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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Confirmit Team
By Confirmit Team
02/25/2021

Improving the customer experience has been the focus of CX professionals since, well, forever. And it’s a great goal…but research shows that customer experiences aren’t getting any better. Join Confirmit experts and guest speaker Maxie Schmidt, PhD, Principal Analyst, CX, from Forrester.

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Confirmit Team
By Confirmit Team
02/11/2021

Bringing an entire organization along on the journey to great customer experiences is a CX professional’s dream – but it’s not easy. For Computacenter, though, that dream is becoming a reality. Join Donna Kempster of Computacenter and Confirmit’s Phil Durand to find out how.

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Confirmit Team
By Confirmit Team
12/15/2020

Discover how customer expectations have changed in the face of the pandemic and find practical examples of what CX leaders are doing to adapt to their customers’ evolving needs.

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Confirmit Team
By Confirmit Team
12/07/2020

In its quest for efficiency and speed, Userneeds has used Confirmit to develop a unique approach that puts clients in the driver’s seat of their studies.

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Confirmit Team
By Confirmit Team
11/30/2020

At the onset of COVID-19, MDRG quickly developed a dashboard using Dapresy to track consumer behavior, thoughts, and feelings on a weekly basis.

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Confirmit Team
By Confirmit Team
11/23/2020

Userneeds, a Nordic Market Research firm enabling organizations to uncover key insights from niche markets, is an expert at building cutting-edge solutions to solve their client’s biggest challenges. Join our fireside chat.

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Confirmit Team
By Confirmit Team
11/19/2020

Join us to learn why CX and Marketing are better together and how that will create benefits across your company. 

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Confirmit Team
By Confirmit Team
11/16/2020

With the aim of measuring and improving pharma companies’ performance, Optigage developed a multichannel index that tracks channel reach, engagement, as well as message recall and differentiation. Join our webinar to learn more about the tool delivered via the Dapresy platform.

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Confirmit Team
By Confirmit Team
11/09/2020

The Dapresy portal for Covid-19 data initially started as a side-project, but gained major traction and demand. Learn how ENGINE Insights began surveying consumers and looked at third-party data to provide clients with a better understanding of the overall impact.

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Confirmit Team
By Confirmit Team
10/02/2020

Delve into the changes faced by the research industry presented in ESOMAR's “Continued evolution of the data, analytics and insights industry” report, and hear expert voices from collaborating companies Remesh, Confirmit, Forrester, and Symphony Technology Group.

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