CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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ACE Awards Team
By ACE Awards Team
06/15/2021

The Confirmit ACE (Achievement in Customer Excellence) Awards program celebrates outstanding achievement in customer and employee experience. Receiving a Confirmit ACE Award demonstrates an organization’s rigorous application of Customer Experience best practices, and its outstanding performance as measured by those processes.

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Confirmit Team
By Confirmit Team
05/11/2021

Finally, we’ve reached the last letter of SEED – “D.” For those who are just joining us, The SEED approach is a series of challenges (you have tasks to complete!) that leads you to create a guide to building your own data visualization strategy.

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Confirmit Team
By Confirmit Team
04/30/2021

In weeks gone by, we introduce you to SEED – a structured approach to implementing game-changing data visualization and storytelling in Market Research. Over a few weeks, our 4-part blog series explains the end-to-end approach.

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Confirmit Team
By Confirmit Team
04/20/2021

Ah, springtime! The warmer weather, sunshine, blooming flowers. It is the perfect time to break out of your comfort zone and explore – your data, that is! As you may remember from the last blog post, we introduced you to SEED – a structured approach to implementing game-changing data visualization and storytelling in Market Research.

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Confirmit Team
By Confirmit Team
04/01/2021

It’s spring in the northern hemisphere. This time of year represents more than just warmer weather. It represents new life and new beginnings. Now, let’s consider your business for a moment. Are your profits growing like the spring flowers? Are new opportunities emerging from hibernation?

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Confirmit Team
By Confirmit Team
03/11/2021

‘Can you write something for International Women’s Day’, she said. Smiling, as she did so. ‘Sure’, I replied.

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Confirmit Team
By Confirmit Team
03/10/2021

As you may have noted, we’ve expanded our celebration of International Women’s Day to a full week this year (clearly one day is NOT enough!)

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Confirmit Team
By Confirmit Team
03/09/2021

International Women’s Day 2021 is the first year for which Confirmit has had its dedicated Women’s Group. We launched it last year and you may have seen my colleague Kat’s post about how we’re building our foundations.

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Confirmit Team
By Confirmit Team
03/08/2021

Last year, Confirmit launched a series of Employee Resource Groups. This was part of the company’s commitment to building a strong, supportive business that encourages all team members to be the best version of themselves. Five groups were launched, and I’m a member of a couple of them, but since it is International Women’s Day, I wanted to share a little about our Women’s Group.  

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Laura Button
By Laura Button
02/23/2021

So what does a winning award submission need to have? It can be a lot of different things! Every story is unique, but when we ask the judges what makes a great submission, themes start to emerge.

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