CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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holly demuro
By holly demuro
08/08/2017

No one likes a tattle tale. But there are times when you see something so unsettling that you just have to speak up. So, here I am - tattling.

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Karine Del Moro
By Karine Del Moro
07/14/2017

Ten years ago this week, Confirmit announced the completion of its first corporate merger – the acquisition of UK-based technology company Pulse Train. In this mini-blog series, some former Pulse Trainers who are still with the company share their thoughts on the past decade.

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Nicky Richards
By Nicky Richards
07/13/2017

Ten years ago this week, Confirmit announced the completion of its first corporate merger – the acquisition of UK-based technology company Pulse Train. In this mini-blog series, some former Pulse Trainers who are still with the company share their thoughts on the past decade.

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Paul Quinn
By Paul Quinn
07/12/2017

Ten years ago this week, Confirmit announced the completion of its first corporate merger – the acquisition of UK-based technology company Pulse Train. In this mini-blog series, some former Pulse Trainers who are still with the company share their thoughts on the past decade.

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Phil Lockyer
By Phil Lockyer
07/11/2017

Ten years ago this week, Confirmit announced the completion of its first corporate merger – the acquisition of UK-based technology company Pulse Train. In this mini-blog series, some former Pulse Trainers who are still with the company share their thoughts on the past decade.

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Kevin Sheridan
By Kevin Sheridan
07/11/2017

Welcome to the first of a series of videos on Employee Engagement, Culture, and the Best Practices on each of the key drivers of engagement.

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holly demuro
By holly demuro
06/28/2017

Every day, 2.5 quintillion bytes of data are created. Despite this wealth of data, business leaders continue to complain that they don’t have the insights they need and demand more than ever before from Customer Experience analytics. They want game-changing insights in real time. With the right tools, you can automate and streamline your processes while providing your business leaders with high-quality customer insights in a clear and easily understandable format that drives action and business results.

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Confirmit Team
By Confirmit Team
06/27/2017

For organizations that are looking to leverage the power of telephone interviewing but unable to supply their own staff or resources, Confirmit has an established partnership with The Bernett Group. 

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Forrester
By Forrester
05/04/2017

To assess the state of the CFM platform market, Forrester performed an important evaluation of the strengths and weaknesses of top CFM platform vendors. In The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017, Confirmit was cited as a leader in Customer Feedback Management Platforms.

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holly demuro
By holly demuro
05/02/2017

On April 27, 2017 Confirmit’s New York City office joined thousands of American businesses to participate in Take Our Daughters and Sons to Work Day

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