CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Jessica Buffenstein
By Jessica Buffenstein
08/20/2019

There are a lot of pieces to the puzzle of delivering a world-class customer experience. The good news is that there are tried and true methods of working on this puzzle

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Vandy Hamidi
By Vandy Hamidi
08/16/2019

For some, security is not the most thrilling of subjects, but at Confirmit, we obsess over it. That’s why we are extremely pleased to be able to say that Confirmit has, once again, successfully completed a “System and Organization Controls” - SOC 2 Type II examination.

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Billy Behler
By Billy Behler
08/09/2019

I have the pleasure of working with some wonderful organizations in my work at Confirmit, and while I am always aware of it, occasionally I am taken aback by the things that they do

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Carolyn Hall
By Carolyn Hall
07/17/2019

There’s still time to enter the 2019 Confirmit AIR awards. The AIR Awards team is more than happy to answer any questions about the submissions process and the awards program, but here is a speedy Q&A to help out as well.

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Confirmit Team
By Confirmit Team
07/16/2019

Corporate Research is the bedrock of successful decision-making across the business. Learn how Confirmit can help you to deliver business-critical insight to your organization.

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Confirmit Team
By Confirmit Team
07/11/2019

Join Confirmit’s Brad Linville, Senior Director, Customer Experience Consulting and guest speaker, Faith Adams, Senior Analyst, Forrester as they help you understand how to build trust by providing smart ways to share insights that will engage and empower your colleagues, monitor the impact of actions, building incredible relationships with clients and colleagues, ensure teams trust that they will be supported in their decision-making – even if things don’t go according to plan, and trust that the actions taken will have an impact on the right business outcomes.

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Bob McGinn
By Bob McGinn
07/10/2019

I often think in terms of quarters or three month increments and happen to be coming up on three months as a CX Consultant at Confirmit. To celebrate this milestone, I thought I’d take a look back and share what my experience has been like thus far.

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Jan Kristian Karlsen
By Jan Kristian Karlsen
07/09/2019

2019 ACE Award Winner Series: How Company Pulse gathers business intelligence for organizational change and increased employee performance.

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Carolyn Hall
By Carolyn Hall
07/05/2019

I don’t know about you, but in my experience the networking at events are often pretty awkward. That was not the case at last week’s Confirmit Customer Experience Summit in London last week.

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Kat Stroud
By Kat Stroud
07/03/2019

I've just passed two months here at Confirmit and I'm acutely aware that I can no longer speak about my tenure by number of weeks, which also means I'm close to no longer being considered "new"!

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