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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Confirmit Team
By Confirmit Team
10/12/2020

Watch this video to see how you can be more scientific in your approach to CX.

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Beth Magee
By Beth Magee
10/08/2020

Late last month, Confirmit kicked off the last few months of the year with our first ever, customer-only Toast and Talk event. What is a Toast and Talk, you ask?

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Kyle Ferguson
By Kyle Ferguson
10/07/2020

The role of a CEO is a multi faceted one at the best of times. There are always hundreds of decisions vying for your attention, and all of them critical to the person raising them.

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Holly Carter
By Holly Carter
09/30/2020

At some point, we’ve all been through a break up. It’s hard. But there comes a time in some relationships when we have to ask ourselves, “am I getting what I need?”

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Holly Carter
By Holly Carter
09/25/2020

So, the other day I heard the craziest rumor ever and I have to talk to you about it! This is a little gossipy and I don’t want to call anyone out, so the person who said this shall remain nameless. But…

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Confirmit Team
By Confirmit Team
09/22/2020

Join us as we deep dive into Stan’s unconventional Pink Goldfish framework and help you to improve your Customer Experience by embracing your company’s “flaws”.

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Carolyn Hall
By Carolyn Hall
07/30/2020

While the pandemic has turned the world on in its head, there’s been a lot of non-pandemic-based activity in the worlds of research, insight and customer experience (CX) too.

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Confirmit Team
By Confirmit Team
07/29/2020

Join us for guidance on how to take insight and weave it into a vision that inspires people to want to do something differently.

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Confirmit Team
By Confirmit Team
07/28/2020

BAE Systems ran annual or bi-annual engagement surveys for all employees. This was useful, but spent too much time on the survey process, and too little time on action. The team wanted to expand the types of surveys deployed and who could issue them to increase insights and drive action.

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Confirmit Team
By Confirmit Team
07/22/2020

Join us to learn why CX and Marketing are better together and how that will create benefits across your company. 

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