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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Holly Carter
By Holly Carter
09/25/2020

So, the other day I heard the craziest rumor ever and I have to talk to you about it! This is a little gossipy and I don’t want to call anyone out, so the person who said this shall remain nameless. But…

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Diego Casaravilla
By Diego Casaravilla
07/16/2020

In September 2019, Fine Research a consultancy firm specialized in Healthcare Online and Qual data collection in LatAm, began an unprecedented study in the region of challenges in the medical profession. With the start of the pandemic, Fine Research decided to start a series of projects on COVID-19. 

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Vandy Hamidi
By Vandy Hamidi
07/02/2020

Confirmit has, once again, successfully completed a “System and Organization Controls” - SOC 2 Type II examination for our Confirmit Horizons SaaS and Cloud offerings. 

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Confirmit Team
By Confirmit Team
04/03/2020

Confirmit's Victoria Goodwin chats with Mike Page, CEO at Phebi to talk through the key benefits of voice enabling survey questions, emotion detection, and future exciting innovation.

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By
02/11/2020

You often hear from Confirmit about the innovative new features we’re continually delivering to our clients to help them achieve their goals.

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Paul Quinn
By Paul Quinn
11/19/2018

In most of the conversations I have with clients these days, it takes about five minutes before the word “digital” makes an appearance. To help make sure that our clients can make the most of this opportunity, we’ve just made some enhancements to our digital feedback capabilities.

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Confirmit Team
By Confirmit Team
11/13/2018

Your Voice of the Customer program must deliver actionable insight that drives business change. It must also provide clear guidance on the priorities for that change to ensure that your organization delivers outstanding customer experiences.

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Confirmit Team
By Confirmit Team
11/12/2018

Confirmit’s solutions for 360 feedback are built on Confirmit Horizons, the world’s leading software for Voice of the Customer, Voice of the Employee, and Market Research. We cover every question type imaginable, and provide the ability to build – and adapt to – the most sophisticated company hierarchies. As your company evolves, your 360 program can match your pace, and our hybrid approach means that you can run the entire program yourself, or take advantage of expert consulting if you need to.

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Confirmit Team
By Confirmit Team
10/24/2018

Confirmit CAPI (Computer Assisted Personal Interviewing) is a module of Confirmit Horizons, an end-to-end solution that enables you to manage each and every step of the survey lifecycle, from multi-mode survey creation and deployment to panel management, data processing, online reporting, analysis, and alerting.

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Confirmit Team
By Confirmit Team
10/07/2018

Data Management is the art of bringing different forms of data together and working with them to achieve your end results. Confirmit’s Data Management solutions enable you to centralize all your data into a single, secure location and then automate many of the subsequent processes you need to carry out.

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