CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Confirmit Team
By Confirmit Team
01/29/2020

Data Science, Analytics, and Insights are indeed the ‘New Power Team’ for unlocking hidden truths in data. But there is still one challenge you must overcome. No matter how good the insights you uncover are, they are useless if your clients cannot understand or take action on those insights.

 

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Confirmit Team
By Confirmit Team
01/17/2020

By itself, data is just a horde of zombies. Stupid, overwhelming and inclined to destroy brains. Confirmit's Halloween infographic provides five ways to inject life into data and turn insight into business intelligence. 

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Confirmit Team
By Confirmit Team
01/17/2020

Confirmit Horizons™ Version 2019.05 is the latest release of our award-winning software for Voice of the Customer, Voice of the Employee, and Market Research programs. It provides you with richer insights so you can make smarter decisions and take action faster. You can listen to what consumers are saying across a range of different channels, analyze that information and assign actions appropriately to manage business change. This factsheet explores the latest and greatest additions to the platform. 

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Confirmit Team
By Confirmit Team
01/17/2020

8 Top Tips for Great Survey Experience (and LOTS of responses!). This infographic explains how responsive define contributes to a better survey experience. 

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Confirmit Team
By Confirmit Team
01/16/2020

In this video, business leaders in the Market Research, Customer Experience, and Employee Engagements worlds talk about their experience of working with Confirmit. They highlight Confirmit's deep expertise across Voice of the Customer and Market Research, and discuss how Confirmit helps them to reach their objectives and use insight to make better decisions that drive business change.

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Confirmit Team
By Confirmit Team
01/15/2020

Fine Research is the largest independent fieldwork company in Latin America. In a recent study, Fine worked with Confirmit to run a 2-wave study of over 5,500 healthcare professionals across 18 countries to understand how well prepared each healthcare system was to confront natural disasters. Overall, the results from the survey were resoundingly clear – healthcare providers do not feel as though they are prepared or equipped to deal with natural disasters.

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Confirmit Team
By Confirmit Team
01/09/2020

Confirmit’s Mobile App SDK allows you to embed feedback collection into your mobile apps with a completely seamless look, feel, and unmatched flexibility.

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Confirmit Team
By Confirmit Team
12/03/2019

Confirmit’s experts are constantly collecting feedback, watching trends, and monitoring tech evolution so we can help you get ahead of market changes that will impact the success of your research business. As we approach 2020, we’ve prepared our predictions for the near future of Market Research.

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Victoria Goodwin
By Victoria Goodwin
10/23/2019

With increasing pressure on Market Researchers to show quick top-level insights, efficiency is everything, and while the industry is rightly focused on speed, quality shouldn’t be sacrificed in its favor.

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Beth Magee
By Beth Magee
10/02/2019

Last week in London we held our first Market Research User Group designed for Market Researchers to come together, network, share ideas and learn more about the Confirmit Horizons platform. 

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