VoC, VoE and Market Research Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Voice of the Customer, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Holly DeMuro
By Holly DeMuro
05/18/2017

Whether you are preparing a PowerPoint, putting together a report, or a creating a dashboard, the best way to ensure your clients understand your research findings is to tell a compelling story with the data. In Market Research, this is often easier said than done, however! Storytelling is a mix of art and science and without the right tools and training, it can be an impossible feat. 

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Miguel Ramos
By Miguel Ramos
05/09/2017

Every day, consumers watch and create videos, send WhatsApp audio messages and take selfies. According to the 2016 Ericsson Mobility Report, video content will account for 70% of all mobile traffic by 2021, which represents an increase of 55% over the next 5 years.

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Forrester
By Forrester
05/04/2017

To assess the state of the CFM platform market, Forrester performed an important evaluation of the strengths and weaknesses of top CFM platform vendors. In The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017, Confirmit was cited as a leader in Customer Feedback Management Platforms.

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Holly DeMuro
By Holly DeMuro
05/02/2017

On April 27, 2017 Confirmit’s New York City office joined thousands of American businesses to participate in Take Our Daughters and Sons to Work Day

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Stacey Nevel
By Stacey Nevel
04/27/2017

For the first time in Confirmit’s 20 year history, we will be observing Take Our Daughters And Sons To Work Day. We will be welcoming 14 Mini-Confirmites to the New York City office.

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Kaitlin Quinn
By Kaitlin Quinn
04/27/2017

Today the office will be a bit noisier than usual. No, there isn’t any construction going on (that was completed last summer), and there aren’t any big meetings happening. For the first time in Confirmit’s 20 year history, we will be observing Take Our Daughters And Sons To Work Day.

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Kevin Wong
By Kevin Wong
04/27/2017

For the first time in Confirmit’s 20 year history, we will be observing Take Our Daughters And Sons To Work Day. We will be welcoming 14 Mini-Confirmites to the New York City office.

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Holly DeMuro
By Holly DeMuro
04/26/2017

Big Data. It’s quite a fancy buzz word that many research clients like to throw around! But it’s often just a client’s way of saying “get me deeper insights”. For most research companies, however, the idea of looking to big data for deeper insights results in more questions than answers. 

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Carolyn Hall
By Carolyn Hall
04/18/2017

The submissions for the Confirmit ACE Awards came flooding in this year! It’s been a record year for the number of submissions received and we’re delighted with how passionate customers have been about working on them.

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Radina Nestorova
By Radina Nestorova
04/06/2017

Radina Nestorova, a winner of the 20 Young Market Researcher awards, shares her views and ideas on the future and the challenges that Market Research faces.

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