CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Confirmit Team
By Confirmit Team
04/13/2018

To support our customers’ needs for survey translation services, Confirmit has partnered with Language Intelligence, a leader in language services, translation, localization, language learning, and interpreting. Download the fact sheet to learn more.

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Confirmit Team
By Confirmit Team
04/13/2018

Confirmit provides a holistic VoE solution that covers all aspects of the employee experience and provides a continuous flow of insight to inform your people decisions. 

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Holly Carter
By Holly Carter
04/10/2018

Your panel and its members are an important part of your research business. Unfortunately, panelists get bored easily and member attrition creates a constant challenge for Research agencies. Maintaining panel member engagement is an extremely important part of being able to minimize attrition so you can always deliver high quality research your clients demand.

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Confirmit Team
By Confirmit Team
04/10/2018

Confirmit enables organizations to develop and implement Market Research, Customer Experience and Employee Engagement programs that deliver insight and drive business change.Our innovative solutions are designed to enable you to leverage new technologies to work faster, provide more accurate data, and produce strategic insights.

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Confirmit Team
By Confirmit Team
04/06/2018

AcuPOLL has challenged the status quo in Market Research since its founding by P&G marketing innovators. It invented in-person qual+quant research for the industry to provide faster and more predictive concept test results in real time.

In 2009, AcuPOLL teamed up with Confirmit to deliver deeper, faster insights to their clients. AcuPOLL now runs its most innovative research solutions on Confirmit Horizons.

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Confirmit Team
By Confirmit Team
04/06/2018

To support our customers’ needs for sophisticated, omni-channel feedback collection, Confirmit has partnered with PinPoint Research, a leader in Voice Based Research™. Together Confirmit and PinPoint Research deliver a seamless IVR and automatic transcription research (speech-to-text) research experience, enabling you to create and deploy surveys immediately following customer care events. Download the fact sheet to learn more.

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Holly Carter
By Holly Carter
03/20/2018

It’s the first day of spring in the northern hemisphere! Spring represents more than just warmer weather. It represents new life and new beginnings. In my opinion, this season of new beginnings is a perfect time for Market Research agencies to evaluate their business. 

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Carolyn Hall
By Carolyn Hall
03/14/2018

Thinking of entering the ACE Awards but not sure where to start? Fear not, help is at hand! Here are our top tips on getting your submission ship-shape and ready for our fearsome judges

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Confirmit Team
By Confirmit Team
03/09/2018

To ensure maximum data security and guarantee your staff has access to the functionality they need, Confirmit Horizons is designed with a powerful array of user roles and permissions. First, it is important to understand that access to system modules and features is provided in accordance with your Company’s Confirmit Contract, which governs your software licensing. As such, your users will only have any access to modules and features that are enabled according to your Confirmit contract, regardless of all other factors.

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Carolyn Hall
By Carolyn Hall
03/07/2018

I’ll be honest. I love the ACE Awards. In the six years I’ve been running the program it really has been brilliant to work with clients to help share their stories.

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