Keep up with all the latest happenings in the Voice of the Customer, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.
Last month Confirmit's Phil Durand presented a webinar titled “Too Much Data? Time to Untangle the Web”. During the session,...
The submissions for the Confirmit ACE Awards came flooding in this year! It’s been a record year for the number of submissions received and we’re delighted with how passionate customers have been about working on them.
Radina Nestorova, a winner of the 20 Young Market Researcher awards, shares her views and ideas on the future and the challenges that Market Research faces.
Public sector research specialist Orima Research has assessed and reported on some of the most high-profile and important government projects of the past decade.
Evaluating the effects of a government program in remote Australia has its own unique challenges for even the most experienced field researchers. The company was commissioned to undertake a project with the aim of collecting information about the experiences of participants in a high-profile government trial aimed at finding an effective tool to aid disadvantaged communities.
Established in 1998, B2B International is the world’s leading B2B Market Research specialist. Its tailored business-to-business research projects help companies to drive tactical and strategic action by delivering insights in a commercial context.
This case study demonstrates how B2B International has worked with Wolseley UK to seek the views of over 15,000 customers about the service and support provided by every Plumb, Parts and Drain Center branch or training facility.
Brina Tretin, a winner of the 20 Young Market Researcher awards, shares her views and ideas on the future and the challenges that Market Research faces.
As technology advances, the line between the physical and digital consumer experience is blurring across all industries. For example, more people are shopping online than ever before. Even inside brick-and-mortar stores, 82% of shoppers consult their smartphone regarding purchases they're about to make. And, it’s not just in retail. Digital banking capabilities have moved an increasing number of transactions from local branches to desktop or hand-held devices. In travel and hospitality, vacations are increasingly being booked partly or even entirely through mobile apps.
Melanie Rankin, a winner of the 20 Young Market Researcher awards, shares her views and ideas on the future and the challenges that Market Research faces.
This week saw one of the highlights of the Market Research calendar – MRS Impact in London. It’s always a fascinating event to attend because it draws such a range of people from across the industry and, to my mind, is a great way to keep tabs on what’s changing in our industry.
Jake Pryszlak, a winner of the 20 Young Market Researcher awards, shares his views and ideas on the future and the challenges that Market Research faces.
End users of research are more demanding than ever. They need insights to drive business decisions now. Sooner than now, if possible.
The Market Research industry has been focused on meeting this ever-growing demand for years, but new opportunities to automate repetitive activities are emerging that will revolutionize the market. By using technology that allows researchers to shorten timelines and bring faster turnarounds to clients, MR agencies can focus on high-value processes that differentiate their offerings.
In this webinar on CATI data collection, David Dobson, Director of Global Business Applications at GfK, and Miguel Ramos, Subject Matter Expert at Confirmit shared tried-and-tested approaches to building an efficient, effective CATI center, and highlighted how new CATI capabilities have been designed to improve the flow and flexibility of CATI interactions so you can deliver greater productivity and increased insight.
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