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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Diego Casaravilla
By Diego Casaravilla
07/16/2020

In September 2019, Fine Research a consultancy firm specialized in Healthcare Online and Qual data collection in LatAm, began an unprecedented study in the region of challenges in the medical profession. With the start of the pandemic, Fine Research decided to start a series of projects on COVID-19. 

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Vandy Hamidi
By Vandy Hamidi
07/02/2020

Confirmit has, once again, successfully completed a “System and Organization Controls” - SOC 2 Type II examination for our Confirmit Horizons SaaS and Cloud offerings. 

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Confirmit Team
By Confirmit Team
06/30/2020

For Market Research agencies success is a matter of balance between technology and service. Shiny, new technology is great but technology isn’t everything. You need a partner dedicated to helping you solve your business challenges. In this webinar, we’ll help you lean how to identify the best technology and the best vendor to really help your business grow. 

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Confirmit Team
By Confirmit Team
06/11/2020

Confirmit and Methodify join forces to discuss how successful brands blend technology to collect more dynamic feedback. 

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Kyle Ferguson
By Kyle Ferguson
06/11/2020

After weeks of pretty strict lockdown in many countries around the world, restrictions are slowly beginning to lift.

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Barry Gray
By Barry Gray
06/01/2020

2020 ACE Award Winner Series: Together with CX management partner W5, Bol Payment Acceptance conducted a complete review of their VoC program

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Confirmit Team
By Confirmit Team
05/15/2020

In this webinar, we’ll discuss ways integrations can help you find or supplement insights beyond the survey.

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Confirmit Team
By Confirmit Team
05/15/2020

Data Science, Analytics, and Insights are indeed the ‘New Power Team’ for unlocking hidden truths in data. But there is still one challenge you must overcome. No matter how good the insights you uncover are, they are useless if your clients cannot understand or take action on those insights. 

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Confirmit Team
By Confirmit Team
05/13/2020

In this webinar, we’ll discuss ways integrations can help you find or supplement insights beyond the survey.
 

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Confirmit Team
By Confirmit Team
05/13/2020

If you’re not analyzing your customer speech and text, you’re getting an incomplete picture which could be misleading your decisions. 

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