CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Malkit Kaur
By Malkit Kaur
03/13/2019
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Carolyn Hall
By Carolyn Hall
03/07/2019

The deadline for the Confirmit ACE Awards is fast approaching and we’ve been inundated with requests for tips about what makes a winning submission. 

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Confirmit Team
By Confirmit Team
03/07/2019

In celebration of International Women’s Day, we would like to take a moment to honor all the Women of Confirmit. While our company is full of smart, talented women, we’ve chosen to interview our Executive Vice President of Global Human Resources, Heidi Brumbach. Heidi has been part of the Confirmit team for 13 years and is responsible for Confirmit’s HR activities around the world, focusing on developing and executing HR strategy in support of the company’s ambitious strategic plans. In this interview, Heidi provides advice for women in the workplace.

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Confirmit Team
By Confirmit Team
03/03/2019

RBUP works to improve the quality of mental health services for children and youth in Eastern and Southern Norway. The organization combines the expertise of researchers and a research support team to develop data collection and feedback systems that drive innovation for education programs and services across the child welfare system, district services and schools.

RBUP has harnessed the comprehensive data collection and reporting capabilities of Confirmit Horizons to support its activities though research surveys and a Voice of the Customer program. 

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Confirmit Team
By Confirmit Team
02/27/2019

No company aiming for significant growth in the US can ignore the Hispanic market in their research. For most companies, research means reliable sample – in this case, Spanish speaking sample. Culturati Research identified this need and dedicated resources to building a best-in-class Hispanic panel.

To succeed, this Market Research business needed a technology partner who could deliver a more flexible, robust and sophisticated research platform. An in-depth review of the available options led Culturati to Confirmit.

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Carolyn Hall
By Carolyn Hall
02/26/2019

Ready to enter the ACE Awards but still have a few questions? You’ve come to the right place. Find out about the process, a few changes we’ve made this year, and a couple of tips to ensure you impress the judges. 

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Confirmit Team
By Confirmit Team
02/22/2019

These leadership quotes will help inspire you and your managers to become great leaders. They’ve certainly inspired us! 

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Carolyn Hall
By Carolyn Hall
02/21/2019

You may already know this, but the ACE Awards have been running for over a decade. As you might imagine, the quality and content of the submissions has changed dramatically – particularly over the past few years.

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Confirmit Team
By Confirmit Team
02/10/2019

One of the biggest challenges in research today continues to be engaging the youth market - whether that’s generation Z or their slightly older millennial counterparts.

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Ken Østreng
By Ken Østreng
01/03/2019

For an industry that’s been growing and evolving for years now, I think it’s fair to say that 2018 was the year when the world of Customer Experience was really recognized as a game-changer. 

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