CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Confirmit Team
By Confirmit Team
05/16/2018

In this eBook, we’ll provide an overview of the problems many companies face and show you how Confirmit’s Voice of the Customer programs are the solution to your business needs.

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Confirmit Team
By Confirmit Team
02/28/2018

Confirmit’s comprehensive reporting suite, including Reportal, Active Dashboards, Instant Analytics, Discovery Analytics, and Action Management provides organizations with access to everything they need for reporting, data visualization, dashboarding, and alerting. Check out our reporting ebook to learn more.

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Confirmit Team
By Confirmit Team
01/10/2018

There are five facets of maturity that lead to sustainable success in Voice of the Customer programs. Becoming “data driven” is the goal for all organizations today. So why do only 8% of businesses indicate that they use their data effectively enough to understand and address customer needs?

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Confirmit Team
By Confirmit Team
01/10/2018

In this eBook you will learn how you can implement real-time, interactive data visualizations and reporting that provides your clients with high-quality research that drives business results.

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Confirmit Team
By Confirmit Team
01/10/2018

In this eBook, we’ll dive into basic, advanced, and predictive analytics to help you learn how you can leverage these tools to drive your Voice of the Customer program forward.

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Confirmit Team
By Confirmit Team
07/26/2017

The software you use has a direct impact on the quality and accuracy of the Market Research data you gather. Download this fact sheet to find out how our end-to-end platform can support every aspect of your research programs to ensure high-quality results.

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Confirmit Team
By Confirmit Team
05/12/2017

This ebook is designed to serve as an introduction to customer journey mapping, sharing insights from leading experts in the field so that you can learn more about the practice and how it can help your business. This includes practical tips on building the maps and how to best use them.

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