CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.

Henning Hansen
By Henning Hansen

An update to our customers, partners and the wider Confirmit community.

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ACE Awards Team
By ACE Awards Team

Now in its 15th year, the Confirmit ACE Awards are open to clients to recognize their commitment to listening to the Voice of the Customer, and also their achievements in Employee Experience. 

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Howard L. Lax, PhD
By Howard L. Lax, PhD

It may not be a classic scenario of “one step forward, two steps back,” but it seems that for every advance and forward trend in the customer experience arena, there is a contrary counter trend moving in the opposite direction or an unintended adverse consequence.

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Confirmit Team
By Confirmit Team

In celebration of International Women’s Day, we would like to take a moment to honor all the Women of Confirmit. While our company is full of smart, talented women, we’ve chosen to interview our Executive Vice President of Global Human Resources, Heidi Brumbach.

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Phil Durand
By Phil Durand

In honor of Confirmit’s ACE Awards, Phil Durand, one of this year's Judges, runs through his tricks, tips and pitfalls to avoid when writing a submission. 

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Laura Button
By Laura Button

The best thing about the ACE Awards? Celebrating our clients’ success! And we’re very excited about the celebrations that the 15th anniversary will bring. 

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Carolyn Hall
By Carolyn Hall

You might have seen the news by now Confirmit has been named a Leader in the just-launched report; The Forrester Wave™ Customer Feedback Management Platforms, Q1 2020. 

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Laura Button
By Laura Button

With more and more top-quality submissions pouring in each year, how can you make yours stand out? 

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You often hear from Confirmit about the innovative new features we’re continually delivering to our clients to help them achieve their goals.

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Laura Button
By Laura Button

We’re celebrating the 15th anniversary of the ACE Awards this year. A lot has changed in the world of CX since the ACE Awards first launched in 2005.

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