CX, VoE and MR Resources

Now in its 15^th year, the Confirmit ACE Awards are open to clients to recognize their commitment to listening to the Voice of the Customer, and also their achievements in Employee Experience. 

It may not be a classic scenario of “one step forward, two steps back,” but it seems that for every advance and forward trend in the customer experience arena, there is a contrary counter trend moving in the opposite direction or an unintended adverse consequence.

In celebration of International Women’s Day, we would like to take a moment to honor all the Women of Confirmit. While our company is full of smart, talented women, we’ve chosen to interview our Executive Vice President of Global Human Resources, Heidi Brumbach.

In honor of Confirmit’s ACE Awards, Phil Durand, one of this year's Judges, runs through his tricks, tips and pitfalls to avoid when writing a submission. 

The best thing about the ACE Awards? Celebrating our clients’ success! And we’re very excited about the celebrations that the 15^th anniversary will bring. 

You might have seen the news by now Confirmit has been named a Leader in the just-launched report; The Forrester Wave™ Customer Feedback Management Platforms, Q1 2020. 

With more and more top-quality submissions pouring in each year, how can you make yours stand out? 

You often hear from Confirmit about the innovative new features we’re continually delivering to our clients to help them achieve their goals.

We’re celebrating the 15^th anniversary of the ACE Awards this year. A lot has changed in the world of CX since the ACE Awards first launched in 2005.