CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Carolyn Hall
By Carolyn Hall
08/01/2018

It was wonderful news to learn that the good (and very wise) people at Loyalty360 have awarded Confirmit with a spot in their Technology Top Ten list! 

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Carolyn Hall
By Carolyn Hall
07/30/2018

There’s still time to enter the inaugural Confirmit AIR awards with our extended deadline of 14th August. The AIR Awards teams is ready and willing to help answer any questions about the submissions process and the awards program, but here is a speedy Q&A to help out as well.

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Confirmit Team
By Confirmit Team
07/27/2018

Learn the 5 key stages to building a successful Voice of the Customer program that will drive business change, deliver ROI and create competitive advantage.

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Confirmit Team
By Confirmit Team
07/27/2018

Confirmit Genius™ provides text and social analytics to enable you to find the hidden nuggets of insight within free-form text, such as survey verbatims, social media and contact center records.

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Phil Durand
By Phil Durand
07/26/2018

Simple thing can make a huge difference. Often, organizations are forever trying to add sophistication. Complexity. But let’s not forget about the simple stuff too.

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Peter Greenham
By Peter Greenham
07/16/2018

Hot on the heels of walking 65km through the Brecon Beacons to raise money for the Cystic Fibrosis Trust, I am putting my body through another challenge later this month. I suspect this makes me the very definition of the phrase “glutton for punishment”, but there we have it. In the usual Confirmit way, though, I won’t be going it alone. My colleague (and familiar face to many Confirmit clients) Francisco Lopez will also be riding 100 miles for the Prudential Ride London-Surrey to raise money to support the Bone Marrow charity Anthony Nolan

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Harriet Denis Le Seve
By Harriet Denis Le Seve
07/11/2018

It was the best of times, it was the worst of times. It was the most blister-y of times. That’s right – the Great Strides 65km walk had raised its weary head once more and enticed only the craziest of crazies into its fiendish grasp.

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Constantin Rusu
By Constantin Rusu
07/10/2018

Kadence International’s Constantin Rusu, based in Boston, talks about the journey of adapting to the new platform and how it enhances the team’s creativity, productivity and ability to offer surveys that engage respondents in productive, new ways.

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Carolyn Hall
By Carolyn Hall
07/04/2018

We’ve created the AIR awards to recognize innovation and excellence in Market Research and Insight practices, and goodness knows we have clients doing amazing things!

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Dina Otero
By Dina Otero
06/29/2018

A couple of weeks ago, we held our Third Annual B2B Summit in New York. It was a record turn out with standing room only for some of the Confirmit team! This is one of our flagship events and it gets better every year, with this year expanding the event to London!

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