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Keep up with all the latest happenings in the Voice of the Customer, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Marcus Thorne
By Marcus Thorne
02/24/2017

This week saw several of the Confirmit team heading to Victoria in London to take part in Engage Customer’s Future of Contact Center event. The focus of the event was on how contact centers, usually seen a cost of doing business, could transform to become the beating heart of an organization.

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Carolyn Hall
By Carolyn Hall
02/23/2017

The Confirmit ACE Awards have been running for 12 years now and in that time we’ve been able to recognize and reward some amazing Voice of the Customer programs.

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Carolyn Hall
By Carolyn Hall
02/17/2017

Earlier this week we announced the winners of our 20 Young Market Researchers awards. This is the first time we’ve run such a program and it was fabulous to see the level of excitement and enthusiasm of our winners.

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Phil Durand
By Phil Durand
02/08/2017

Last month Confirmit's Phil Durand presented a webinar titled “Too Much Data? Time to Untangle the Web”. During the session, we wanted to get a sense of where our audience stood in terms of their own CX data, so we asked two questions of all those attending. In this blog, Phil discusses these results.

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Celeste Hopkins
By Celeste Hopkins
12/23/2016

As part of Confirmit's 20th Anniversary Celeste Hopkins shares her story as part of the "20 Years, 20 Stories" blog series.

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Elizabeth MacLaughlin
By Elizabeth MacLaughlin
12/22/2016

As part of Confirmit's 20th Anniversary Elizabeth MacLaughlin shares her story as part of the "20 Years, 20 Stories" blog series.

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Steve Sutherland
By Steve Sutherland
12/19/2016

As part of Confirmit's 20th Anniversary Steve Sutherland shares his story as part of the "20 Years, 20 Stories" blog series.

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Miguel Ramos
By Miguel Ramos
11/27/2016

November saw the opening of a brand new ESOMAR event which is always a sign that a new technology, market or methodology has moved from the fringes of Market Research into the mainstream.

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Anita Lipsky
By Anita Lipsky
11/22/2016

As part of Confirmit's 20th Anniversary Anita Lipsky shares her story as part of the "20 Years, 20 Stories" blog series.

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