CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Dallas Vincent
By Dallas Vincent
03/18/2019

I’m close to hitting the six month mark of my time as a newly-minted Confirmite. It’s been an incredibly busy start to my time here and I thought I’d take a moment to introduce myself.

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Malkit Kaur
By Malkit Kaur
03/13/2019
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Confirmit Team
By Confirmit Team
03/07/2019

In celebration of International Women’s Day, we would like to take a moment to honor all the Women of Confirmit. While our company is full of smart, talented women, we’ve chosen to interview our Executive Vice President of Global Human Resources, Heidi Brumbach. Heidi has been part of the Confirmit team for 13 years and is responsible for Confirmit’s HR activities around the world, focusing on developing and executing HR strategy in support of the company’s ambitious strategic plans. In this interview, Heidi provides advice for women in the workplace.

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Beth Magee
By Beth Magee
03/06/2019

Have you ever thought about what makes a company outstanding? Is it the balance sheet? The CEO? The products offered?

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Carolyn Hall
By Carolyn Hall
02/08/2019

The time has come! The 2019 Confirmit ACE Awards are open and the judges are looking forward to cracking on with reviewing some submissions. 

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Claire Sporton
By Claire Sporton
02/07/2019

An exciting start to 2019! Confirmit has been named a Finalist in the Business Intelligence category in the 13th annual Stevie® Awards for Sales and Customer Service!

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Ken Østreng
By Ken Østreng
01/03/2019

For an industry that’s been growing and evolving for years now, I think it’s fair to say that 2018 was the year when the world of Customer Experience was really recognized as a game-changer. 

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Malkit Kaur
By Malkit Kaur
11/21/2018

Late last month I joined my Aussie colleagues in Sydney for the Chief Customer Officer event. It was great to see so many customer-focused people together, all looking for ways to build better customer experiences.

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Dina Otero
By Dina Otero
11/06/2018

Last month we held our 5th Annual Insurance Summit in New York where the overall theme was rejuvenating your Customer Experience (CX) program. This is one of our flagship events and it gets better every year. 

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