CX, VoE and MR Resources

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Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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dina Otero
By dina Otero
11/16/2017

One of the industries that’s really started to embrace Customer Experience in recent years is the pharmaceutical market. Some of the world’s leading pharmaceutical organizations, including Novo Nordisk, Envigo and Quest Diagnostics recently attended Confirmit's round table event held with CX professionals. 

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Beth Magee
By Beth Magee
11/09/2017

This past week, we held a Customer Experience (CX) seminar in Dallas that focused on Creating and Maintaining Executive Buy-In for CX

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Carolyn Hall
By Carolyn Hall
10/30/2017

Halloween is a time when the spookiest, scariest ghouls come out to play. While we hide behind the couch waiting for them to go away, we’ve been considering some of the terrifying Customer Experience horrors we’ve heard about over the years.

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Confirmit Team
By Confirmit Team
10/10/2017

Last week representatives of around 20 leading insurance companies joined us for Confirmit’s Fourth Annual Insurance Summit in New York. It would be hard to imagine a group of people more dedicated to the Customer Experience cause than those who attended.

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Confirmit Team
By Confirmit Team
10/03/2017

The day is finally up on us! After weeks of counting down some of our favorite customer stories, it is CX Day and we have something rather special to help us – and you - celebrate.

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Confirmit Team
By Confirmit Team
07/24/2017

Last week, I had the pleasure of joining 50 CX professionals at our seminar “Next big thing in measurement and metrics: Harness the power of CX innovations” in Minneopolis.

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Confirmit Team
By Confirmit Team
07/20/2017

It’s always good to hear about the other stories from other companies out there in the world of customer engagement and customer experience. It’s a great reminder of the hard work and enthusiasm there is out there.

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holly demuro
By holly demuro
07/18/2017

Recently, Confirmit and Women in Research (Wire) joined forces to help Market Researchers take advantage of innovations in data visualization, reporting, and storytelling to positively impact the bottom line at our New York City Market Research Lunch and Learn.

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Confirmit Team
By Confirmit Team
07/14/2017

Ten years ago this week, Confirmit announced the completion of its first corporate merger – the acquisition of UK-based technology company Pulse Train. In this mini-blog series, some former Pulse Trainers who are still with the company share their thoughts on the past decade.

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Nicky Richards
By Nicky Richards
07/13/2017

Ten years ago this week, Confirmit announced the completion of its first corporate merger – the acquisition of UK-based technology company Pulse Train. In this mini-blog series, some former Pulse Trainers who are still with the company share their thoughts on the past decade.

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