CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.

Jessica Buffenstein
By Jessica Buffenstein

There are a lot of pieces to the puzzle of delivering a world-class customer experience. The good news is that there are tried and true methods of working on this puzzle

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Vandy Hamidi
By Vandy Hamidi

For some, security is not the most thrilling of subjects, but at Confirmit, we obsess over it. That’s why we are extremely pleased to be able to say that Confirmit has, once again, successfully completed a “System and Organization Controls” - SOC 2 Type II examination.

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Victoria Goodwin
By Victoria Goodwin

Confirmit’s Victoria Goodwin calls out three key themes she's seen in her very first few days at the company.

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Confirmit Team
By Confirmit Team

Corporate Research is the bedrock of successful decision-making across the business. Learn how Confirmit can help you to deliver business-critical insight to your organization.

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Jan Kristian Karlsen
By Jan Kristian Karlsen

2019 ACE Award Winner Series: How Company Pulse gathers business intelligence for organizational change and increased employee performance.

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Carolyn Hall
By Carolyn Hall

I don’t know about you, but in my experience the networking at events are often pretty awkward. That was not the case at last week’s Confirmit Customer Experience Summit in London last week.

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Carolyn Hall
By Carolyn Hall

The second annual Confirmit AIR awards are now open. We had a great response to the inaugural program last year, with some exceptional Market Research and corporate research winners. 

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Dina Otero
By Dina Otero

With another B2B Summit behind us, this year’s event brought some of the best CX Rock Stars together and taught everyone in the room a very important lesson...There must be a pony!

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Kimmo Parkki
By Kimmo Parkki

Confirmit's Kimmo Parkki discusses barriers that HR need to overcome before investing in technology and how those barriers impact the idea of Continuous Listening.  

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Beth Magee
By Beth Magee

This past week brought yet another one of our regional events, this time in Minneapolis, where we were able to bring together CX professionals from a variety of organizations and industries to learn from each other.

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