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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Confirmit Team
By Confirmit Team
09/22/2020

Join us as we deep dive into Stan’s unconventional Pink Goldfish framework and help you to improve your Customer Experience by embracing your company’s “flaws”.

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Carolyn Hall
By Carolyn Hall
07/30/2020

While the pandemic has turned the world on in its head, there’s been a lot of non-pandemic-based activity in the worlds of research, insight and customer experience (CX) too.

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Confirmit Team
By Confirmit Team
07/29/2020

Join us for guidance on how to take insight and weave it into a vision that inspires people to want to do something differently.

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Confirmit Team
By Confirmit Team
07/29/2020

We’ve had lots of questions from customers, so if you need answers or reassurance that you’re on the right track the AIR Awards team is here to help

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Confirmit Team
By Confirmit Team
07/28/2020

BAE Systems ran annual or bi-annual engagement surveys for all employees. This was useful, but spent too much time on the survey process, and too little time on action. The team wanted to expand the types of surveys deployed and who could issue them to increase insights and drive action.

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Confirmit Team
By Confirmit Team
07/22/2020

Join us to learn why CX and Marketing are better together and how that will create benefits across your company. 

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Laura Button
By Laura Button
07/17/2020

The long-awaited return of the Confirmit 2020 AIR Awards is now open for entries.

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Diego Casaravilla
By Diego Casaravilla
07/16/2020

In September 2019, Fine Research a consultancy firm specialized in Healthcare Online and Qual data collection in LatAm, began an unprecedented study in the region of challenges in the medical profession. With the start of the pandemic, Fine Research decided to start a series of projects on COVID-19. 

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Vandy Hamidi
By Vandy Hamidi
07/02/2020

Confirmit has, once again, successfully completed a “System and Organization Controls” - SOC 2 Type II examination for our Confirmit Horizons SaaS and Cloud offerings. 

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Confirmit Team
By Confirmit Team
06/30/2020

For Market Research agencies success is a matter of balance between technology and service. Shiny, new technology is great but technology isn’t everything. You need a partner dedicated to helping you solve your business challenges. In this webinar, we’ll help you lean how to identify the best technology and the best vendor to really help your business grow. 

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