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CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Confirmit Team
By Confirmit Team
12/07/2020

In its quest for efficiency and speed, Userneeds has used Confirmit to develop a unique approach that puts clients in the driver’s seat of their studies.

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Confirmit Team
By Confirmit Team
11/30/2020

At the onset of COVID-19, MDRG quickly developed a dashboard using Dapresy to track consumer behavior, thoughts, and feelings on a weekly basis.

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Confirmit Team
By Confirmit Team
11/23/2020

Userneeds, a Nordic Market Research firm enabling organizations to uncover key insights from niche markets, is an expert at building cutting-edge solutions to solve their client’s biggest challenges. Join our fireside chat.

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Confirmit Team
By Confirmit Team
11/16/2020

With the aim of measuring and improving pharma companies’ performance, Optigage developed a multichannel index that tracks channel reach, engagement, as well as message recall and differentiation. Join our webinar to learn more about the tool delivered via the Dapresy platform.

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Laura Button
By Laura Button
11/16/2020

I think we can agree that this year has presented its fair share of challenges. But it has reminded us here at Confirmit how proud we are to work with some of the most innovative, leading CX teams around the globe as they embrace the change.

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Confirmit Team
By Confirmit Team
11/09/2020

The Dapresy portal for Covid-19 data initially started as a side-project, but gained major traction and demand. Learn how ENGINE Insights began surveying consumers and looked at third-party data to provide clients with a better understanding of the overall impact.

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Confirmit Team
By Confirmit Team
10/12/2020

Watch this video to see how you can be more scientific in your approach to CX.

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Confirmit Team
By Confirmit Team
10/12/2020

ESOMAR Head of Public Affairs, Kim Smouter, interviews Kyle Ferguson, CEO of Confirmit to learn about the new exciting developments the company is spearheading.

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Videos 

Beth Magee
By Beth Magee
10/08/2020

Late last month, Confirmit kicked off the last few months of the year with our first ever, customer-only Toast and Talk event. What is a Toast and Talk, you ask?

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Kyle Ferguson
By Kyle Ferguson
10/07/2020

The role of a CEO is a multi faceted one at the best of times. There are always hundreds of decisions vying for your attention, and all of them critical to the person raising them.

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