Mobile Data Collection Software

In-The-Moment Mobile Data Collection

Whether in the call center, in the board room, or running research programs in the field, our mobile data collection software solution will capture critical feedback at the right time and in the right manner to drive mobile insight.

Overview

Gain Valuable Mobile Insights

Capture Mobile Feedback Through an Array of Devices

Your target respondents have feedback devices in their pockets at all times. Our mobile data collection software allows you to get critical feedback and take advantage of the opportunity they present.

Confirmit's mobile data collection solutions enables you to capture valuable information in-the-moment, through a wide range of mobile devices, adding a new dimension to your feedback and research programs. Then share those insights with the right stakeholders quickly so they can take action that enhances new product development, raises customer retention, and drives positive word of mouth. And like all modules of Confirmit Horizons, you can integrate all your mobile-derived data with insights from other sources.

Mobile Data Collection

Increase Participation with a Variety of Mobile Channels

Whether you need to engage with your customers via mobile browser, app, SMS, or as part of an ongoing panel, Confirmit's industry-leading mobile data collection tool gives you the flexibility, control, and functionality you need to capture feedback in-the-moment. The wide range of visual elements, multi-lingual capabilities, survey logic, and multimedia and location data capture provide a seamless experience and deliver richer mobile insights.

Deploy engaging, customized mobile surveys that automatically adapt to the capabilities of the respondent's device

Use apps to run mobile retail audits and diary studies, online and offline

Deliver a seamless mobile experience to panelists, so they can provide their insights whenever suits them

Add a new dimension to your interviewer-led programs with Confirmit CAPI, seamlessly integrating your offline field-based research with your wider mobile feedback programs for a holistic view of all the data you gather.

Mobile Reporting & Dashboards

Real-Time Mobile Reports on the Move

Decision-makers need access to live reports, even on the move. Confirmit’s mobile reporting and survey dashboards deliver updates about feedback and research programs to your stakeholders fast.

Enable the mobile survey dashboards for any Confirmit survey and make them immediately and securely available across multiple mobile devices. The people who need data have it quickly, without analyzing lengthy statistical reports.

For more detail, access dashboards and reports that are optimized for the mobile environment. Dashboards can adapt to the specific capabilities of the mobile device, and reports can use responsive design to ensure all elements display appropriately on the user’s device. You can deliver tailored reports so users access only the level of feedback they need, can share this feedback with the right people, and quickly identify action points.

Mobile Action Management

Take Action on the Run

Ensure that action is taken as quickly and efficiently as possible. Mobile-optimized views available through our action management capabilities ensure that you can see an overview of all your cases, explore each specific one, and even drill down to a mobile-optimized response view so that you can see what triggered the action.

Increase Your Audience

Employ SMS & Beacon Technology

Use SMS surveys to capture customers and non-customers alike, so you can get a clear picture of why people bought from you, and why they didn’t. Use beacon technology to launch mobile surveys to customers at the precise moment they engage with your brand.

Engage Respondents

Deploy Seamlessly on Any Device

Grab your respondents’ attention by delivering slick, compelling surveys on their mobile devices. Whatever device they use, your survey will automatically adapt to deliver a seamless experience that boosts response rates and insight.

Boost Your Panels

Deliver Consistent Branding across Mobile & Desktop

Extend your panel by adding a mobile element to deliver a fully customized and branded experience, ensuring consistency for panelists or customers regardless of how they access surveys.

Act Quickly

Stay Informed with Mobile Dashboards

Keep your key stakeholders in the loop by creating tailored mobile dashboards so they never miss a thing. Use those dashboards to drive action so you can resolve issues and drive great customer experiences.

Panel App

Seamless Mobile Experience

Improved Experience for Panelists

Our Panel App allows you to engage with mobile panelists on the device of their choice, and offers the flexibility to access surveys when and where they want, contributing to higher response rates. The Panel App is available on both the Apple App Store and Google Play store.

How Do I Get Started?

Ready to find out more about how Confirmit's mobile data collection software can help drive your business forward? We’re incredibly proud of our mobile data collection tool and we’d love to show you more. Tell us a bit about your company and we’ll show you how we can help you meet your business objectives today – and in the future.

Get Started