Map Feedback Data to Business Data, CRM, & Social Media
Confirmit SmartHub enables you to capture, analyze, and respond to all forms of feedback in real-time from a single, centralized hub.
Confirmit SmartHub maps different types of data to your survey data, so you can provide context for, and add depth to, all your customer, employee, and market feedback. CRM data can be easily mapped using CRM Connect while social media data can be integrated using Social Connect.
You can also use XML Web Services to provide the communication path between Confirmit Horizons and other tools. We have a range of core APIs that support the key functions of your feedback or research activities, and further extend the functionality of our solutions.