Confirmit's Clients & Case Studies

We are proud that many of the world’s leading corporations and market research firms rely on Confirmit’s technology and services for their research and feedback needs.

RS Components

What's it like to work with us? Hear from RS Components' Paula McKillen as she talks about how the Confirmit team has become an extension of her own team, creating a true partnership that is core to the success of their VoC program.

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ORIMA Research

We pride ourselves on delivering on our promises and supporting our clients from day one. In this video, Symon Duniec of Orima Research talks about their experiences of getting started with Confirmit Horizons, and how Confirmit's experts worked with Orima's team to ensure they have everything they need to succeed.

SONY Mobile

As the social media channel matured and adoption became more widespread it became clear that Sony Mobile Communication could harness social media as an intelligence source that would transform the way they interacted with customers and reacted to what they were saying.

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Enhancing Customer Experience

The Voice of the Customer is at the heart of a successful Customer Experience program. By listening to customers at the right time and in the right way, Confirmit’s customers have been able to lead their markets in delivering outstanding customer experiences.

Philadelphia Insurance

Philadelphia Insurance partnered with Confirmit to design and implement a Voice of the Customer (VoC) program to enable the insurer to gain a line of sight into every part of the customer lifecycle. Confirmit provides a tailored, multichannel VoC solution with role-based reporting and alerting capabilities.

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Copart

Copart is a global, online vehicle auction company with facilities and physical yard locations across the US, Canada, the UK, the UAE and Brazil. Copart wanted to use customer feedback to promote more personalized experiences.

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Siemens Corporation

Siemens Corporation is a U.S. subsidiary of Siemens AG, a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. Each division within Siemens constantly looks for ways to increase efficiencies and grow its customer base.

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Driving Loyalty & Growth

What makes your customers loyal? Understanding the drivers of loyalty can protect you in a competitive marketplace. Confirmit's customer experience solutions help you to uncover those drivers and take action to ensure you retain and grow your best customers.

Tyco SimplexGrinnell

A leading fire and life-safety systems and services provider deploys Confirmit solutions to measure and improve customer experiences across the company.

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SanDisk

SanDisk Corporation, the global leader in flash memory storage solutions, deliver the peace of mind that data is readily available and reliable to their end users.

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Alitalia

Alitalia uses feedback from its regular customers to inform decisions about every aspect of the customer experiences it provides, ensuring it continues to exceed customer expectations and command customer loyalty.

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Engaging Employees

An engaged workforce is at the heart of each effective, successful organization. Listening to the Voice of the Employee is your first step to increasing employee engagement – and that means reduced staff turnover, lower costs, and a strong corporate culture.

Louis Allen

To meet the needs of its global clients, the company set out to improve its organizational surveys, which provide feedback on management effectiveness, drive employee engagement and align business strategy.

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Omnicell

A leading provider of automated and business information solutions for the healthcare industry uses Confirmit CustomerSat to gather in-depth employee feedback.

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Results-driven Research

Research—whether traditional Market Research or as part of a customer experience program—must be driven by the ability to generate actionable results. Confirmit provides tools for businesses to understand what they are being told and identify the next steps they need to take to move forward.

QRS Market Research

QRS Market Research is the longest established independent data collection provider in the UK. The company undertakes many surveys that address sensitive or potentially contentious issues, and have an experienced, high-caliber team to gain respondents’ trust, enabling them to conduct meaningful interviews and gather true insight.

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BMG

In order to gather valuable insight from often hard-to-reach individuals and groups, BMG Research has long understood that constant innovation, both in terms of research methods and technology, is essential.

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How Do I Get Started?

Ready to find out more about how Confirmit can help drive your business forward? We're incredibly proud of our solutions and we'd love to show you more. Tell us a bit about your company and we'll show you how we can help you meet your business objectives today - and in the future.

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Confirmit's Clients & Case Studies

We are proud that many of the world’s leading corporations and market research firms rely on Confirmit’s technology and services for their research and feedback needs.

RS Components

ORIMA Research

SONY Mobile

Enhancing Customer Experience

Philadelphia Insurance

Copart

Siemens Corporation

Driving Loyalty & Growth

Tyco SimplexGrinnell

SanDisk

Alitalia

Engaging Employees

Louis Allen

Omnicell

Results-driven Research

QRS Market Research

BMG

How Do I Get Started?

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