Our Clients

We are proud that many of the world’s leading corporations and market research firms rely on Confirmit’s technology and services for their research and feedback needs.

RS Components

In 2014, RS Components undertook a strategic Voice of the Customer (VoC) program with the aim of systematically and consistently capturing insights into the customer experience. This would allow RS Components to gain visibility into, and create ownership of, the customer across the organization through real-time reporting – including individual case management.

Read Case Study

SONY Mobile

As the social media channel matured and adoption became more widespread it became clear that Sony Mobile Communication could harness social media as an intelligence source that would transform the way they interacted with customers and reacted to what they were saying.

Read Case Study

Facts International

Facts International is an MR agency that prides itself on using innovative techniques to deliver insight to customers. When it became clear that providing tailored solutions was critical to future success, the team began to look for a solution that could deliver.

Read Case Study

Enhancing Customer Experience

The Voice of the Customer is at the heart of a successful Customer Experience program. By listening to customers at the right time and in the right way, Confirmit’s customers have been able to lead their markets in delivering outstanding customer experiences.

Philadelphia Insurance

Philadelphia Insurance partnered with Confirmit to design and implement a Voice of the Customer (VoC) program to enable the insurer to gain a line of sight into every part of the customer lifecycle. Confirmit provides a tailored, multichannel VoC solution with role-based reporting and alerting capabilities.

View Case Study

Equinix

Gaining customer insights from around the world is a feat in itself. Making those insights immediately accessible and actionable in an information-driven world is nearly impossible for most.

View Case Study

Leading retailer

One of the United States’ largest retail brands has nearly 700 stores and is the leading provider of content, digital media and education products. With a vast product offering and an array of store locations, it struggled to capture and analyze customer support feedback.

View Case Study

Ronin

A leading marketing consultancy worked with Confirmit to embrace the multi-channel, multi-touchpoint survey methodologies that are increasingly being requested by their global customer insight clients.

View Case Study

Driving Loyalty & Growth

What makes your customers loyal? Understanding the drivers of loyalty can protect you in a competitive marketplace. Confirmit's customer experience solutions help you to uncover those drivers and take action to ensure you retain and grow your best customers.

Tyco SimplexGrinnell

A leading fire and life-safety systems and services provider deploys Confirmit solutions to measure and improve customer experiences across the company.

View Case Study

SanDisk

SanDisk Corporation, the global leader in flash memory storage solutions, deliver the peace of mind that data is readily available and reliable to their end users.

View Case Study

Alitalia

Alitalia uses feedback from its regular customers to inform decisions about every aspect of the customer experiences it provides, ensuring it continues to exceed customer expectations and command customer loyalty.

View Case Study

Engaging Employees

An engaged workforce is at the heart of each effective, successful organization. Listening to the Voice of the Employee is your first step to increasing employee engagement – and that means reduced staff turnover, lower costs, and a strong corporate culture.

Louis Allen

To meet the needs of its global clients, the company set out to improve its organizational surveys, which provide feedback on management effectiveness, drive employee engagement and align business strategy.

View Case Study

Omnicell

A leading provider of automated and business information solutions for the healthcare industry uses Confirmit CustomerSat to gather in-depth employee feedback.

View Case Study

Results-driven Research

Research—whether traditional Market Research or as part of a customer experience program—must be driven by the ability to generate actionable results. Confirmit provides tools for businesses to understand what they are being told and identify the next steps they need to take to move forward.

Ronin

View Case Study

JTN

JTN Research: Solid foundations and continuous innovations secure a bright Market Research future.

View Case Study

BMG

In order to gather valuable insight from often hard-to-reach individuals and groups, BMG Research has long understood that constant innovation, both in terms of research methods and technology, is essential.

View Case Study

How Do I Get Started?

Ready to find out more about how Confirmit can help drive your business forward? We're incredibly proud of our solutions and we'd love to show you more. Tell us a bit about your company and we'll show you how we can help you meet your business objectives today - and in the future.

Get Started

Our Clients

We are proud that many of the world’s leading corporations and market research firms rely on Confirmit’s technology and services for their research and feedback needs.

RS Components

SONY Mobile

Facts International

Enhancing Customer Experience

Philadelphia Insurance

Equinix

Leading retailer

Ronin

Driving Loyalty & Growth

Tyco SimplexGrinnell

SanDisk

Alitalia

Engaging Employees

Louis Allen

Omnicell

Results-driven Research

Ronin

JTN

BMG

How Do I Get Started?

Subscribe to Our Newsletter

Contact Us