B2B Customer Experience: Why it’s Hard to get Right and How to Succeed Anyway
In this webinar, guest speaker Maxie Schmidt-Subramanian, Principal Analyst at Forrester Research, Inc. and Phil Durand, Director, Customer Experience Management at Confirmit discuss how B2B organizations can plot the right course ahead.
Watch this on-demand webinar to learn how you can find answers to the questions above, and ensure your B2B company is best-placed to turn CX into competitive advantage.
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