Recommended Voice of the Customer, Voice of the Employee and Market Research Partners

Enhance Your Project by Leveraging Our Partners’ Expertise

Looking to get the most of your VoC, VoE or market research programs? We work with carefully selected partner companies to provide solutions that complement our offering and extend the capabilities of Confirmit's platforms. Check out our recommended service providers, resellers and technology partners below:

Affectiva is an MIT Media Lab spinoff. Its emotion recognition software – based on patented science using deep learning – measures and analyzes facial expressions of emotion. Affectiva’s technology can be embedded in Confirmit surveys to enhance any MR or VoC program by measuring a respondent’s unfiltered and unbiased emotional reaction to videos.


Brandwatch is the world’s leading social intelligence company. They build intelligent software solutions that focus on social listening. Confirmit works hand-in hand with Brandwatch to deliver insights through social with Confirmit Genius. 


Ciptex have experience across the UK, Europe, America, and Africa with clients across multiple verticals from SME’s through to central Government and the NASDQ. They supply cloud communications to contact centers and businesses.

Course5 drive digital transformation through analytics, insights, and Artificial Intelligence. Course5 utilize Confirmit to complement their outsourcing and online paneling services in the market research and analytics domain. 

Currnt technology helps organizations be more relevant and agile by aligning sales, product, and marketing teams with the Voice of the Market. This includes insights for product development, relevant content for marketing, and qualified leads for sales. 

Imperium provides a comprehensive suite of technology services and customized solutions to verify personal information and restrict fraudulent online activities. The world's most respected market research and e-commerce businesses rely on Imperium's technology and custom engineered solutions to validate their customers' identities, verify data accuracy, automate review processes and uncover the intelligence that improves profitability. enables any organization to gain intelligence, efficiencies, and competitive advantages from the vast amount of data on the web. is one of Confirmit’s Social Listening partners for Confirmit Genius.


Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip offers an in-house developed messaging platform with the capacity to reach over six billion mobile devices in 190+ countries connected to over 800 telecom networks.

InVADE is the preferred dialer partner for many of the biggest Market Research companies and is trusted with multiple millions of call hours per year, reliably, 24/7, anywhere in the world. 

Language Connect provides translation services in 140 languages and can process XML script files exported from Confirmit. They code verbatim comments in 50+ languages including semantic, media analysis and branding.

Language Intelligence offer a full suite of language services, technology-driven project management workflows, and a high level of personal service for projects both large and small. Their translation tools complement Confirmit’s Horizons platform.

At Magnify Solutions our aim is to help you with your Confirmit needs, If you need more recourse help in Confirmit? That’s what we do. We help clients build their Surveys, Reports, Panels and Portals. Clients view us as their extended Confirmit technical team. We want to help where expertise and overflow is needed.

Memis focuses exclusively in Italy on software products and support services for the market research industry, from survey design to data collection and analysis. As the reseller for the Italian market, Memis distributes and supports Confirmit's products and services, providing a center of expertise that enables users to maximize the benefits from these products.

Microsoft transforms the way that people live, work, play, and connect through great technology. The company develops, manufactures, licenses and sells software, hardware, and related services. 

ODEC is a company of services and software solutions for data gathering and processing, with specific solutions for all the areas related to data management.


Phebi is a leader in the emerging Voice Economy. Phebi Insight, the company's flagship solution for market and survey research, and winner of the 2020 IIeX EU Insight Innovation Competition, makes it easy to voice-enable any survey. The technology can be embedded into Confirmit surveys to increase response and completion rates, gain insight-rich qualitative data at scale and better predict behavior. Phebi Insight also offers emotion detection and sentiment analysis, providing researchers with new levels of understanding only available via the combination of voice tech and AI.



PinPoint Research provides voice driven data collection and data processing servicing the customer experience (CX) enterprise market. Their proprietary hosted IVR survey and speech to text data processing technology solutions power the largest global brands survey and voice data collection enabling real-time voice of the customer and CX solutions for contact center and retail global applications. 

Rybbon takes the pain and costs out of managing digital rewards and incentives with the only all-in-one solution for sending, tracking and managing your rewards programs.

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. 

Square Systems provides IVR, Voice of the Customer telephone surveys, web surveys and SMS surveys with unified online reporting. Opinion-8 is one of Europe's leading IVR solutions and its integration with Confirmit Horizons creates a true best-of-breed solution.

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. 

Tealium is the leader in real-time customer data orchestration solutions and enterprise tag management. Their Universal Data Hub now encompasses tag management, an API hub, a customer data platform, and data management solutions that enable organizations to leverage real-time data for creating insight and building personalized digital experiences across every organizational team, technology, and customer touchpoint. 

TextAnywhere Ltd is a UK company with a mission to deliver high quality, trusted text message business solutions. TextAnywhere integrates with Confirmit Horizons to enable SMS surveys.

Ugam is a leading next generation data and analytics company. They work with retailers, distributors, manufacturers and research & consulting firms to enable superior data-driven decision-making. 

Voxpopme is the world’s leading video insight solution. Voxpopme helps its customers build great brands, products, and experiences by connecting with consumers through real-time video feedback for MR and CX. Voxpopme’s integration with Confirmit Horizons means our users can capture and analyze video feedback for richer insights, bringing that data to life.