Confirmit Receives 2018 CUSTOMER Magazine Product of the Year Award


Confirmit Horizons Honored for Exceptional Innovation

NEW YORK, NY, LONDON, UK and OSLO, Norway, April 26, 2018 Confirmit announced today that TMC, a global, integrated media company, has named Confirmit Horizons™ Version 23 as a 2018 CUSTOMER Product of the Year Award winner.

Confirmit Horizons enables every leader and team member to improve their world by delivering the right insights to make the right decisions for their customers. With Confirmit Horizons, the company offers new machine-learning powered text analytics and a focus on further enhancing the mobile survey experience for respondents.

“Confirmit is dedicated to developing solutions that drive the CX market forward” said Michael Wooh, CMO, Confirmit. “We know that CX practitioners and business leaders need support in delivering Voice of the Customer programs that drive business change and deliver clear Return on Investment, and we work closely with clients to do just that. We are thrilled to know that our constant efforts to grow and improve our solutions are recognized by TMC and the wider CX industry.”

The 2018 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Confirmit with a 2018 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Its Confirmit Horizons Version 23 solution has proven deserving of this elite status and I look forward to continued innovation from Confirmit in 2018 and beyond.”

The 20th Annual Products of the Year Award winners will be published in the 2018 1st quarter issue of CUSTOMER magazine.