Using the Power of Employees to Unlock Customer Insight

03/03/2015

March 3, 2015: VoC is already recognized as a powerful driver of change that helps to differentiate organizations, drive up revenues and foster adoption of best practices. Adding the ‘E’ of employee engagement into the mix only serves to deliver even greater business value, not only enhancing your customers’ experiences but also giving your employees more reasons to remain with – and drive – your business.

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