Philadelphia Insurance Companies Embraces Purpose-Driven Analytics

06/22/2015

June 22, 2015: Following the recession, Philadelphia Insurance Companies (PHLY) felt the need to refresh its customer experience efforts. Consumers and prospects had more questions and concerns than ever before, compromising market share in today's competitive landscape.

By concentrating on customer feedback, Philadelphia Insurance Companies now mines actionable insight from every point along the customer lifecycle to drive satisfaction and loyalty.

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