Confirmit Named 2014 CRM Excellence Award Winner for the Fifth Consecutive Year


New York, NY and Oslo, Norway and London, UK: May 2, 2014: Confirmit today announced that TMC, a global, integrated media company, has named Confirmit Horizons as a recipient of a 2014 CRM Excellence Award. The award, presented by CUSTOMER magazine, recognizes companies with products or services that help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the total lifetime of the customer.

Confirmit Horizons, a flexible, multi-channel solution for Customer Experience, Employee Engagement and Market Research programs, provides companies with a one-stop, feature-rich solution to gain maximum value and insight from all feedback and research projects.

“In our most recent updates to Confirmit Horizons Version 18, we’ve added significant new capabilities which are focused on three key areas: driving richer insight, empowering smarter decisions and enabling faster reactions,” shared Michael Wooh, Confirmit’s Chief Marketing Officer. “The latest advancements were developed in direct association with Confirmit customers to ensure that we’re focusing our efforts on the areas that will deliver the greatest value to their businesses.”

Rich Tehrani, TMC’s CEO and Group Editor-in-Chief commented: “The 15th Annual CRM Excellence Awards recognize Confirmit for being a true CRM partner to its customers and clients. Confirmit has demonstrated to the editors of CUSTOMER magazine that Confirmit Horizons improved the processes of their clients’ businesses by streamlining and facilitating the flow of information.”

The 2014 CRM Excellence Award winners can be found in the May issue of CUSTOMER magazine.