Industry leader hosts global event series on the future of VoC, VoE and MR
London, UK and Oslo, Norway and New York, NY: May, 5th 2016: Confirmit is marking its 20th anniversary in the insight industry by sharing the knowledge and expertise it has gained over the past two decades at a series of events in the USA, UK and Australia this Spring. It is also putting the spotlight on the need for continued innovation in engaging with increasingly discerning respondents and customers who can now choose provide feedback via multiple channels, or not at all.
Confirmit’s Chief Marketing Officer, Michael Wooh, is spearheading the 20th anniversary campaign and explains “We’ve spent 20 years delivering innovative solutions to drive Market Research, Voice of the Customer and Voice of the Employee programs and we continue to strive to enable businesses to gather insights that drive success. This year, as well as looking back on our successes, we’re focused more than ever on the next 20 years and how we – and our markets – will continue to evolve.”
Confirmit’s longevity in a highly competitive market has been sustained through the acquisition of key solutions to extend the capabilities of Confirmit Horizons and astute financial management. Its commitment to R&D and innovation, as well as to recruiting and retaining the brightest and best talent, has enabled it develop a wide range of new applications to address specific market needs.
“Our award-winning research has been built on the philosophy of getting our clients closer to their customers” explains Andy Buckley, Innovations Director at Join the Dots. “We started using Confirmit back in 1999 and their technology has been a core part of our success, in terms of being able to offer robust, scalable and customizable research solutions for clients. 17 years after our relationship began, the world of insight has changed dramatically, but our partnership with Confirmit means we are perfectly placed to continue to deliver fast, business-critical insights to our clients. We’re delighted to be one of Confirmit’s longest-standing partners, and look forward to many more years working together.”
“Confirmit is ideally placed to highlight best practices, leading-edge technologies and insight programs that have been successful over the past two decades but we call on other industry experts to join us in a spirited discussion about the future of insight” adds Wooh. “Forward-looking business decisions that will drive change and support the bottom line can only be made with actionable insight and it is our joint responsibility to make sure that we deliver success.”
Register for Confirmit’s upcoming events taking place throughout May and June:
- B2B VoC Summit, New York – Wednesday 11 May 2016
- Connecting Customer Experience to Business Outcomes, Sydney – Tuesday 24 May 2016
- MR Networking event, New York – Monday 6th June 2016
- Pharmaceutical and Healthcare Networking Event, Morristown, NJ – Thursday 16th June 2016
- Voice of the Customer: Driving Transformational Change, London - Wednesday 22 June 2016
- Market Research Innovations: The Next 20 Years, London – Wednesday 29th June 2016
Find out more about Confirmit’s 20th Anniversary, including the ‘20 Years, 20 Stories’ blog here.