Market Research, Employee and Customer Experience Events and Conferences 

Come & Meet Us

Learn about upcoming events we are attending and sponsoring. From market research conferences, to VoC/VoE events, and regional tradeshows – our team loves to teach, learn, and network! Come meet our representatives and learn how Confirmit can help your business grow to meet customer demands. 

Looking for virtual events? Click here for our webinars.

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Conference: NGCX 2020

March 23, 2020
Indian Wells, CA

Launched in 2011, Next Gen Customer Experience brings together senior level customer experience executives across all industries to discuss the latest customer experience strategies across all channels and touch points. If you want to develop a cutting-edge CX strategy or benefit from focused networking, Next Generation Customer Experience is an event you can't miss.

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Conference: Gartner CX & Tech Summit

June 8, 2020
London, UK

Customer experience (CX) management is at the top of CEOs’ agenda and the core part of organization’s digital transformation program. Leaders across every part of the organization are claiming to place experience at the center of their strategies, but very often the perceptions of “good” customer service vary greatly between organizations and their customers.

Therefore, selecting the right technologies and new business models that deliver seamless customer experience, and effective use of data are critical elements of your end-to-end CX strategy, to gain customer trust and achieve desired business goals.

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Conference: Forrester CX North America

June 16, 2020
New York, NY

CX North America will bring together an unparalleled mix of thought leadership, strategy, and community to kick off the next decade in CX. Topics will include everything from AI to creative, from disruption to modernization.

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Conference: CX Europe 2020

November 18, 2020
London, UK

CX Europe 2020 brings together more than 500 CX professionals motivated by the power of CX to drive customer engagement, boost revenue, and accelerate business growth.

CX Europe is a highly interactive experience. It includes opportunities to connect with Forrester analysts, peer group discussions with other attendees, and informal chats with industry leaders. It’s also an opportunity for brands to dig deeper into Forrester’s latest CX Index™ data, which ranks consumer brands and pinpoints the latest key drivers of exceptional CX.

 

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