Learn about the events we are attending or sponsoring over the coming months. Come along to meet our representatives and learn how Confirmit can help your business, watch our live webinars, or view past ones on-demand.
Learn how to innovate through digitalisation and achieve enhanced customer engagement, loyalty and profitability at CX FS 2015!
If a picture paints a thousand words, how many words does a video capture? As research and feedback professionals push the boundaries of data collection to deliver deeper, richer insights, video has come to the forefront of engaging with respondents. Whether you are focused on Market Research, Voice of the Customer or Voice of the Employee programs, the addition of video to get to the heart of your audience’s attitudes and opinions offers extraordinary potential.
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We’ve spent 20 years delivering innovative solutions to drive Market Research, Voice of the Customer and Voice of the Employee programmes. This year, we’re celebrating the secrets to our success - our solutions, our teams, and of course, our customers.
Demands from Market Research clients become tougher every year. 2016 has been no different and there’s no sign that 2017 will be easier.
“I look to the future because that’s where I’m going to spend the rest of my life” - George Burns
Customer experience has hit the mainstream and with 2017 just around the corner, it’s time to start thinking about what the next developments will be for CX professionals. While the Voice of the Customer delivers huge insights in to the customer experience, simply gathering feedback and making tactical changes just isn’t enough anymore. We need to drive viral, transformational change. And we need to start now.
Two days of cutting-edge marketing research and consumer insights learning. Give your team an edge, with sessions featuring real-world case studies, discussions on the hottest marketing research and insight topics and endless networking opportunities.
Launched in 2011, Next Gen Customer Experience brings together senior level customer experience executives across all industries to discuss the latest customer experience strategies across all channels and touch points. If you want to develop a cutting-edge CX strategy or benefit from focused networking, Next Generation Customer Experience is an event you can't miss.
Today’s CX leaders must create experiences that meet or exceed customer expectations to drive profits. To succeed, CX leaders must not just design outstanding experiences but assemble the right ecosystems to deliver them while simultaneously demonstrating the business value of customer experience as a discipline and leading its adoption across the organization.
Customer 360 Forum is a unique learning and networking opportunity for Australia’s most influential Customer Experience and Marketing executives - taking place in Sydney, Australia on October 26th, 2016.
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