Richer Insights. Smarter Decisions.
Faster Reactions.

So easy, yet so powerful.
Confirmit's industry leading software and services help businesses listen to customers, markets and employees, analyze insights and take action to drive business growth.

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Voice of the Customer

Deliver market-leading customer experiences, and use VoC insight to make smarter decisions that increase revenue, reduce costs, and promote culture change.

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Market Research

Employ innovative research techniques that increase productivity, produce impactful reporting, and ensure you maintain your competitive edge.

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Voice of the Employee

Use the Voice of the Employee to drive employee engagement, improve retention, performance, and support your customer experience.

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What Our Clients Are Saying

“Having the capability to consistently gather insight globally from our customers is critical to our continued success. This is our starting point, prioritizing and taking action to improve and innovate where customers tell us it matters most; our partnership with Confirmit is core to this. Confirmit Horizons enables us to integrate CRM and financial data with our VoC program, thus honing our insight further and taking action based upon solid foundations and ROI clarity.”


What Our Clients Are Saying

“We have yet to find an operation in our day-to-day operations that Confirmit cannot address with ease. We are provided with proof of Confirmit’s commitment to excellence on a daily basis. Confirmit ‘has our back.’ Thanks.”


What Our Clients Are Saying

“Confirmit has transformed our employee surveys. We use the survey data to help make important decisions about programs and initiatives that drive employee satisfaction.”


Our Services

Leading organizations around the globe rely on Confirmit to transform customer feedback into better business results. Our Professional Services and Consulting team provides expert assistance in designing effective Voice of the Customer programs, helping clients significantly impact business performance for more than a decade.

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Confirmit has trained thousands of users on Confirmit Horizons. Our training courses help you master essential product functionality to get the most from your Confirmit investment.

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Consulting & Implementation

Our value-added services provide expert assistance to ensure you successfully implement Confirmit’s solutions and maximize your Return on Investment.

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Technical Support

Confirmit employs dedicated teams of experienced consultants to provide you with extensive project management, as well as all the technical and program support you need.

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Join Our List of Satisfied Clients

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, RONIN, Sony Mobile Communications, Swisscom, and The Wellcome Trust.

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Join Our List of Satisfied Clients

Philadelphia Insurance Case Study

Philadelphia Insurance leveraged Confirmit to develop an award-winning Voice of the Customer program that improved customer retention and ROI.

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Leading Retailer
Case Study

Leveraging Confirmit’s innovative technology, this retailer increased its understanding of customers, employees, and the wider market to strengthen relationships and reputation.

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The Total Economic Impact™of Confirmit Horizons™

We recently worked with Forrester Consulting to analyze the total economic impact that Confirmit has on its customers and the results were thrilling! Go ahead, explore the high-level results of this recent study and see just how Confirmit positively impacts our customer's profitability.

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